Juliany Rivera
Chicopee
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
7
7
years of professional experience
Work History
Administration Assistant
Chicopee Retirement System
Chicopee
06.2023 - Current
- Managed scheduling and coordination of appointments for residents and staff.
- Assisted in maintaining accurate resident records and confidential files.
- Prepared and organized documents for meetings and community events.
- Supported team in executing daily administrative tasks efficiently.
- Answered incoming calls in a professional manner.
- Provided general clerical support as required by departmental needs.
Restaurant Busser
Panera Bread
Chicopee
06.2022 - 07.2023
- Cleared tables promptly to maintain a clean dining environment.
- Assisted servers with food delivery and guest requests.
- Maintained cleanliness of dining area, including floors and surfaces.
- Restocked utensils and condiments to ensure availability for guests.
- Supported management in training new staff on cleaning protocols.
- Provided assistance to other employees when needed during peak business hours.
Summer Counselor
Valley Opportunities Council
Chicopee
07.2018 - 08.2018
- Organized daily activities and schedules for campers to ensure engagement.
- Facilitated team-building exercises that promoted collaboration among participants.
- Responded quickly to medical emergencies according to established protocols.
- Identified potential risk factors within the program and recommended solutions.
- Maintained accurate records of attendance, incident reports, and evaluations.
Education
High School Diploma -
Chicopee High School
Chicopee, MA06-2023
Skills
- Microsoft Office
- Record management
- Confidentiality practices
- Customer service
- Team collaboration
- Clerical support
- Data entry
- Administrative support
- Conflict resolution
- Time management
- Problem solving
- Cultural sensitivity
- Attention to detail
- Heavy lifting
Languages
English
Professional
Timeline
Administration Assistant
Chicopee Retirement System
06.2023 - Current
Restaurant Busser
Panera Bread
06.2022 - 07.2023
Summer Counselor
Valley Opportunities Council
07.2018 - 08.2018
High School Diploma -
Chicopee High School