Julie Ann Fernandes Volk
Framingham
Summary
Dedicated law enforcement officer with over 5 years of experience in proactive policing, investigations, and crisis intervention. Recognized for building strong community relationships and strategic problem-solving techniques to enhance public safety. Passionate about crisis response and behavioral health, combined with a commitment to officer wellness, community engagement, and operational excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patrol Officer
Framingham Police Department
Framingham, MA
07.2020 - Current
- Protect and serve a diverse population of 75,000 people through proactive community patrolling and engagement, conflict management and de-escalation, education and crime prevention.
- Awarded a Letter of Merit for proactive policing that led to the seizure of a significant quantity of narcotics and the arrest of two suspects charged with drug trafficking and motor vehicle related offenses.
- Awarded a Police Commendation Award for leading an investigation that recovered $86,000 of $100,000 stolen in a breaking and entering and larceny case; investigation resulted in execution of a search warrant, a full confession, and the suspects arrest.
- Worked security operations during the Boston Marathon each year from 2021-2025
- Member of the Framingham Police Department Medical Services Unit
- Bureau of Investigative Services Temporary General Duties Detective
Lowell Police Academy
07.2020 - 12.2020
- Successfully completed 20 weeks of the Recruit Officer Course curriculum
- Completed extensive training covering firearms, defensive tactics, emergency vehicle operations, active shooter response, and additional operational disciplines.
- Recognized for leadership and performance by appointment as Squad Leader and promotion to Class Leader for 10 of 20 weeks.
Luxury Leasing Sales Consultant
Aimco Apartment Homes
Framingham, MA
04.2019 - 07.2020
- Led leasing operations across multiple residential properties and was quickly promoted to the highest-level property in the Boston area in recognition of collaborative leadership, strong communication skills, and the ability to build effective working relationships with residents and team members.
General Manager
Padaria Brasil Bakery and Pizzeria
Framingham, MA
09.2016 - 04.2019
- Manage day-to-day operations of the headquarters facility and lead a team of 22 across sales, kitchen, accounting, baking, and design functions.
- Implemented strategic initiatives that reduced credit card expenses by $15k over three years and increased point of sale efficiency, saving $12k annually.
- Oversee production and distribution of 150+ products, generating approximately $30k in weekly revenue, and maintain key third-party vendor relationships.
Education
Graduate Certificate - Crisis Response and Behavioral Health
William James College
07-2023
Bachelor of Science - Sports and Movement Science
Salem State University
Salem, MA05-2016
Associate’s Degree in Science - Health Sciences
Dean College
Franklin, MA05-2013
Skills
- Communication, teamwork, courage, integrity, honesty, compassion, empathic, stress tolerance, problem-solving, leadership, critical thinking, multi-tasking, public speaking, and organization
- Community policing, conflict de-escalation, patrol techniques, firearms proficiency, investigative skills, emergency and crime scene management, interviewing, and documentation
Certification
- MPTC Certified CPR and First Aid Instructor, Sexual Assault Investigator, and Health and Wellness Instructor
- MPTC Tactical Instructor Development course
- MPTC Stress Resiliency course
- MPTC Human Trafficking Investigations course
- MPTC Civil Rights Investigations and Intelligence course
- Community First Project 5 day Active Shooter training
- International Chiefs of Police - 5 Day Women’s Leadership Institute Conference
- StreetCop Training on Proactive Patrol Tactics
- Struggle Well Foundation Training Course
- National Academy of Sports Medicine (NASM) Certified Personal Trainer & Nutrition Coach
LANGUAGES
Fluent: English and Portuguese (Speak, Read, and Write)
Proficient: Spanish (Speak, Read, and Write)
HONORS
Member of the Honor Guard Framingham Police Department, Police Commendation Award Framingham Police Department, Letter of Merit Framingham Police Department, S.A.L.T (Student Athlete Leadership Team) Vice President Dean College, Captain of Women’s Soccer and Lacrosse Teams Dean College, Coaches Award for Soccer and Lacrosse Seasons Dean College, Female Student-Athlete of the Year Award Dean College
Timeline
Patrol Officer
Framingham Police Department
07.2020 - Current
Lowell Police Academy
07.2020 - 12.2020
Luxury Leasing Sales Consultant
Aimco Apartment Homes
04.2019 - 07.2020
General Manager
Padaria Brasil Bakery and Pizzeria
09.2016 - 04.2019
Graduate Certificate - Crisis Response and Behavioral Health
William James College
Bachelor of Science - Sports and Movement Science
Salem State University
Associate’s Degree in Science - Health Sciences
Dean College