Julie Reynolds
Leominster
Summary
Dynamic Assistant Residential Manager at Arc Of Opportunity with expertise in regulatory compliance and conflict resolution. Proven track record in enhancing resident engagement and ensuring adherence to health standards. Skilled in medication management and fostering open communication with residents and guardians, effectively addressing concerns and improving overall satisfaction.
Overview
10
10
years of professional experience
Work History
Assistant Residential Manager
Arc Of Opportunity
Leominster
12.2012 - 08.2022
- Monitored employees' compliance with individuals' support plans and medical protocols.
- Kept building up-to-date with current fire and health code standards.
- Responded promptly to emergencies involving staff or residents and coordinated appropriate responses.
- Identified treatment goals based on individual diagnosis and history.
- Conducted regular rounds to keep residents and areas safe and secure.
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to the residential program.
- Interfaced with residents to address and resolve complaints or grievances.
- Participated in training activities to stay current on best practices in the field.
- Chaperoned group-sponsored trips and social functions.
- Conferred with medical personnel to understand backgrounds and needs of residents.
- Interacted with residents' guardians on continuous basis, keeping communication lines open and addressing concerns swiftly.
Education
High School Diploma -
Lunenburg High School
Lunenburg, MA06-2008
Skills
- Health standards knowledge
- Regulatory compliance
- Conflict resolution
- Resident engagement
- Communication skills
- Time management
- Policy implementation
- Teamwork
- Task prioritization
- Medication management
- Treatment support
- Organizational skills
Timeline
Assistant Residential Manager
Arc Of Opportunity
12.2012 - 08.2022
High School Diploma -
Lunenburg High School
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