Julio Parras-Rodriguez
Revere
Summary
Dynamic contributor with a proven track record at Annie's Pizzeria, excelling in enhancing guest experiences and fostering team collaboration. Demonstrated expertise in inventory management and adept at calming tense situations, ensuring customer satisfaction. Skilled in POS systems and known for sound judgment under pressure, significantly boosting productivity and service standards.
Overview
11
11
years of professional experience
Work History
Manager
Annie's Pizzeria
04.2014 - Current
- Led and motivated team members to enhance productivity and foster a highly engaged work environment.
- Successfully managed and completed multiple tasks within strict deadlines, ensuring efficiency and quality.
- Delivered exceptional customer service by warmly greeting customers, addressing inquiries, and resolving issues promptly.
- Maintained optimal inventory levels to consistently meet customer demands and support seamless operations.
- Demonstrated adaptability by quickly mastering new processes and systems, while maintaining a proactive approach to identify and address potential challenges.
Server
Texas Roadhouse
09.2019 - 02.2020
- Demonstrated strong multitasking abilities by efficiently managing multiple tables simultaneously while maintaining high service standards.
- Delivered prompt and attentive service by ensuring timely delivery of food and beverages tailored to customer preferences.
- Proficiently operated POS systems to process orders, manage payments, and handle complimentary items with accuracy.
- Collaborated effectively with team members during peak hours to ensure smooth operations and exceptional guest experiences.
- Adapted quickly to new procedures and remained vigilant to anticipate and address customer and operational needs in a fast-paced environment.
Education
Associate of Applied Science - Cardiac Sonography
Bunker Hill Community College
Charlestown, MA06-2030
High School Diploma -
Revere Hogh School
Revere, MA06-2020
Skills
- Strong work ethic
- Sound judgment under pressure
- Accurate and detailed menu expertise
- Ability to enhance guest experiences through proactive engagement
- Effective team collaboration and communication
- Proficient in calming tense situations to ensure customer satisfaction
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
Server
Texas Roadhouse
09.2019 - 02.2020
Manager
Annie's Pizzeria
04.2014 - Current
Associate of Applied Science - Cardiac Sonography
Bunker Hill Community College
High School Diploma -
Revere Hogh School
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