Justin Carpenter
Tewksbury
Summary
As you can see my work experience consists of labor intensive work. With this I’ve gained strong communication skills with fellow team members and customers. Learned to independently as-well. I am currently trying to take my skills and move into a new career path of computer and information sciences. Have always had an interest in this field since I was a kid. Currently enrolled to broaden my knowledge of computer related systems. I am not a stranger to hard work and needing to be dedicated in my role. If given a chance I’d love to show what I can do within your team and see how much growth can be accomplished.
Overview
6
6
years of professional experience
2017
2017
years of post-secondary education
Work History
Drain Technician
John’s sewer and drains
Woburn
01.2023 - Current
- Operated drain cleaning equipment to clear blockages in residential and commercial properties.
- Assisted in inspecting drainage systems to identify issues and recommend solutions.
- Maintained tools and equipment to ensure safe and effective operation during tasks.
- Used strong verbal and written communication skills with customers to develop and maintain customer relations.
- Worked on calls to ensure customers were always taken care of.
- Collaborated with team members to execute service calls efficiently and professionally.
- Documented service details and customer interactions for accurate record-keeping.
- Maintained insight and knowledge regarding industry standards, codes and techniques.
Lead drain technician
Chase Plumbing
Burlington
04.2019 - 12.2023
- Inspected drainage systems for clogs and potential issues.
- Operated high-pressure water jetting equipment for effective drain cleaning.
- Collaborated with team members to resolve complex plumbing challenges.
- Educated clients on maintenance practices for optimal drainage performance.
- Conducted routine maintenance checks on plumbing tools and equipment.
- Assisted in training new technicians on best practices and safety protocols.
- Followed company policies and procedures when carrying out daily operations.
Education
Bachelor of Science - Computer And Information Sciences
Middlesex Community College
Bedford, MA 09.2025 - 09.2025
Western Guilford High School
Greensboro, NCSkills
- Software development
- Data analysis
- Customer service
- C, c# , python
- Technical troubleshooting
- Team collaboration
- Communication skills
- Reliability
- Technical understanding
- Analytical thinking
- Physical stamina
- Time management abilities
Timeline
Bachelor of Science - Computer And Information Sciences
Middlesex Community College
09.2025 - 09.2025
Drain Technician
John’s sewer and drains
01.2023 - Current
Lead drain technician
Chase Plumbing
04.2019 - 12.2023
Western Guilford High School