Dynamic Sales Consultant with extensive experience in exceeding sales targets and enhancing customer satisfaction. Strong skills in product knowledge and installation coordination contribute to successful client interactions and project execution.
Overview
16
16
years of professional experience
Work History
Sales Consultant
Walpole Outdoors LLC
Falmouth
02.2013 - 11.2025
Guided customers in the sales process from start to finish.
Provided expert knowledge on outdoor products and installation processes.
Consulted with clients to understand their outdoor needs and preferences.
Demonstrated product features and benefits to potential customers effectively.
Made site visits to take measurements in the field, look at the job site, make suggestions if needed, quote the desired project, and instill confidence and satisfaction in every sale.
Coordinated regional site visits for other team members to best assist the customer's needs.
Collaborated with installation team members to ensure products are installed correctly, and exceed the customer's expectations.
Followed up with customers to ensure they have received everything they were expecting, and collected any outstanding balances.
Responsible for product flow, including checking in deliveries from the warehouse, stocking, and distribution of orders for the last stages of getting product to the customer.
Collaborated with the sales team to develop strategic sales approaches.
Developed strong relationships with clients to encourage repeat business.
Managed customer inquiries and resolved any issues promptly and professionally.
Worked with fellow sales team members to achieve group targets.
Landscaper
Bush Tree & Landscape
Marstons Mills
03.2010 - 02.2013
Worked collaboratively within the landscape team, maintaining various residential and commercial properties.
Maintained garden areas and landscaping greenery, which included the installation of seasonal plantings, pruning, and trimming of trees and shrubs to enhance property appearance and plant health.
Regularly interacted with customers to ensure satisfaction, and the final product expectation was exceeded.
Education
Bachelor of Arts - Art Education
University of Massachusetts, Dartmouth
North Dartmouth, MA
06-2002
Skills
Exceeds sales goals
Product knowledge
Installation coordination
Customer management
Closing sales
Persuasive communication
Client relationship building
Affiliations
Volunteer, New England Mountain Biking Association - Cape Cod, Ma. 2017-Present