Justin Lafreniere
Chicopee
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Food Runner/Busser
Dewey's Jazz Lounge
10.2021 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Assisted servers in attending to guests' needs, ensuring a smooth service flow during peak hours.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Cleared tables immediately after guests left in preparation for next party.
Grill Cook
Wendy's
09.2020 - 10.2021
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
Busser
Red Robin
02.2017 - 07.2020
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
No Degree - Electronic Design
Holyoke Community College
Holyoke, MAHigh School Diploma -
Holyoke Catholic High School
Chicopee, MA07.2016
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Customer Service
- Cleaning and sanitizing
- Safe Food Handling
- Server Support
- Anticipating Customer Needs
Gaming hobby
I'm an avid video game collector and enthusiast. I like to grow and maintain my collection and self taught myself how to solder in order to repair any games or equipment I pick up.
Timeline
Food Runner/Busser
Dewey's Jazz Lounge
10.2021 - Current
Grill Cook
Wendy's
09.2020 - 10.2021
Busser
Red Robin
02.2017 - 07.2020
No Degree - Electronic Design
Holyoke Community College
High School Diploma -
Holyoke Catholic High School
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