Dynamic individual and reliable professional with a proven track record in security and customer services. Excels in enforcing safety regulations and developing security procedures, significantly enhancing safety for all patrons. Skilled in Microsoft appliances and adept verbal communication, demonstrating exceptional teamwork, great customer service and multitasking abilities for over 11 years. Continuously achieved and surpassed goals through effective leadership as well as able to adapt any situation that may arise as a professional manner.
Work History
Concierge/Security Officer
3 Years
Northeast Security Inc | 10.2023 - Current
Patrolled assigned areas on foot or in a vehicle to monitor safety and security of personnel and property.
Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner.
Documented daily activities and incidents to maintain accurate records for security assessment and response.
Authored detailed incident reports and conducted investigations to identify security breaches and improve protocols.
Security Officer
1 Year 11 Months
United Security Inc. | 11.2021 - 10.2023
Maintained daily activity logs to ensure accurate records and enhance situational awareness plus all activity occurring on the premises.
Performed routine checks of door locks, security systems and surveillance equipment for proper functioning.
Patrolled assigned areas to deter unauthorized access and identify safety hazards.
Team Leader
2 Years 7 Months
Securitas Security Services | 09.2017 - 04.2020
Ensured safety of clients and patrons at TD Garden through vigilant monitoring.
Patrolled building while controlling access points to maintain security.
Guided junior staff on effective strategies for managing challenging situations by providing advice on how to handle challenging situations effectively
Support Staff Member
4 Months
CASPAR Shelter Bay Cove | 02.2017 - 06.2017
Supervised shelter activities to ensure support for homeless individuals
Assisted in meal distribution for shelter residents
Maintained compliance with established safety regulations while performing job duties.
Childcare Assistant Teacher
2 Months
Eastend House | 11.2016 - 01.2017
Cared for children aged 2 to 4 years old
Designed engaging activities that fostered skill development and enjoyment for children.
Assisted teachers during group instruction by providing additional explanations.
Fostered a welcoming environment by promoting respect for diversity among children and families.