Kaeleigh O'Brien
Wrentham
Summary
Accomplished Lead Teacher at KinderCare Learning Centers with expertise in educational leadership and conflict resolution. Designed innovative lesson plans fostering cognitive and emotional growth. Enhanced team productivity by mentoring new staff. Achieved 95% parent satisfaction through effective communication and collaboration. Proven ability to drive student success and maintain compliance with safety standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Teacher
KinderCare Learning Centers
Franklin, MA
04.2024 - Current
- Designed and implemented engaging lesson plans aligned with developmental milestones.
- Fostered a nurturing classroom environment promoting social and emotional growth.
- Collaborated with parents to support children's learning and development goals.
- Assessed student progress through observation and documentation to tailor instruction.
- Trained and mentored new staff on best practices in early childhood education.
- Coordinated educational activities that enhanced children's cognitive skills and creativity.
- Maintained compliance with state regulations and organizational policies for safety standards.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Retail Sales Associate
TJX Companies
Plainville, MA
09.2023 - 01.2024
- Assisted customers in product selection and provided tailored recommendations to enhance shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and prompt customer service.
- Maintained merchandise displays, ensuring products were organized and visually appealing to drive sales.
- Collaborated with team members to achieve daily sales targets and improve overall store performance.
- Trained new associates on store procedures, enhancing team productivity and service quality.
- Greeted customers and provided outstanding customer service.
Crew Member
Dunkin' Donuts
Wrentham, MA
08.2022 - 12.2022
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated coffee and food preparation equipment efficiently to maintain quality standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall efficiency.
- Maintained cleanliness and organization of workstations, adhering to health and safety guidelines.
- Assisted in training new crew members, fostering a cooperative and knowledgeable team atmosphere.
- Processed transactions accurately using point-of-sale systems, managing cash handling responsibly.
- Addressed customer inquiries and resolved issues promptly, promoting positive experiences and loyalty.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
GED -
King Philip Regional High School
Wrentham, MANo Degree - Chemistry
Mass Bay Community College
Wellesley, MA05-2029
Skills
- Childcare needs
- Conflict resolution
- Customer Service
- Educational leadership
Certification
- EEC Certified
- First Aid Certified
- CPR Certified
Timeline
Lead Teacher
KinderCare Learning Centers
04.2024 - Current
Retail Sales Associate
TJX Companies
09.2023 - 01.2024
Crew Member
Dunkin' Donuts
08.2022 - 12.2022
GED -
King Philip Regional High School
No Degree - Chemistry
Mass Bay Community College