Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kaelin O'Neill

Mansfield

Summary

Motivated and reliable retail associate with a proven track record, excelling in customer engagement and problem-solving. Recognized for enhancing the shopping experience through effective communication and teamwork, while maintaining a welcoming environment. Skilled in operating point-of-sale systems and fostering positive customer relationships.

Overview

2
2
years of professional experience

Work History

Retail Associate

Fernandes Lumber And Home Center
07.2023 - Current
  • Assisted customers with product inquiries and purchases to enhance shopping experience.
  • Operated point-of-sale systems efficiently to process transactions accurately.
  • Stocked shelves and replenished merchandise to ensure optimal product availability.
  • Handled customer returns and exchanges effectively, resolving issues promptly.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Answered questions about store policies and addressed customer concerns..
  • Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.

Student Assistant

Norton Public Schools
07.2025 - 08.2025
  • Supported students with special needs during academic and enrichment activities.
  • Assisted teachers and staff with classroom organization and one-on-one student support.
  • Encouraged positive peer interactions and provided guidance to ensure an inclusive environment.
  • Assisted students with essential life skills such as cooking, household tasks, and self advocacy.
  • Gained patience, empathy, and strong interpersonal skills.

Education

Mansfield High School
Mansfield, MA

Skills

  • Reliability
  • Customer engagement
  • Positive and engaging demeanor
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Interests

Mansfield High School Cheerleading

Volunteer for Mansfield Youth Football & Cheer

Volunteer for Mansfield High School Unified Cheer

Timeline

Student Assistant

Norton Public Schools
07.2025 - 08.2025

Retail Associate

Fernandes Lumber And Home Center
07.2023 - Current

Mansfield High School

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Kaelin O'Neill