Kaily Khin
Tyngsboro
Summary
Highly motivated and versatile undergraduate college student pursuing a bachelor's degree in biotechnology. Passionate about research and interested in hands-on laboratory work. Dedicated to expanding knowledge and skills in the field. Actively seeking opportunities to gain valuable experience in optometry for future application to optometry schools in 2025. Committed to combining academic pursuits with practical experience to make a meaningful contribution to the scientific community and excel in future career endeavors.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
LensCrafters
01.2022 - Current
- Assisted customers in selecting eyewear, ensuring proper fit, style, and prescription needs.
- Performed precise eyewear measurements, including pupillary distance and segment height, for accurate lens placement.
- Processed transactions, insurance claims, and adjustments to ensure seamless customer experiences.
- Educated customers on lens options, coatings, and eyewear maintenance.
- Diagnosed and resolved eyewear issues, including frame adjustments and minor repairs.
- Maintained a clean, organized sales floor and ensured merchandise was well-stocked.
Optometric Technician
LensCrafters
01.2022 - Current
- Performed retinal imaging on patients in place of dilation
- Assessed eyewear needs for patients
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Improved patient care by conducting comprehensive visual pre-testing procedures.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
Student Ambassador
CISabroad
04.2024 - 08.2024
- Japanese language proficiency
- Taught english to japanese peers
- Developed strong relationships with international students by actively participating in student life activities and offering peer mentorship.
- Enhanced language proficiency among non-native English speakers through targeted language support programs and conversation practice sessions.
- Maintained up-to-date knowledge of visa requirements, serving as an expert resource for both prospective and current international students.
Server, Runner, Expo
Tavern in the Square
01.2022 - 03.2024
- Adapted under high stress, with influx of orders for 12 hour shifts
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
Barista
Brew'd Awakening Coffeehaus
01.2019 - 01.2021
- Opened and closed the store, ensuring smooth daily operations.
- Managed and processed weekly inventory orders to maintain stock levels.
- Provided efficient and accurate cashiering in a fast-paced environment.
- Maintained a clean, organized, and professional workspace.
- Effectively resolved customer concerns and handled challenging situations.
- Assumed managerial responsibilities in the store manager’s absence, overseeing operations and staff.
Retail Associate
Macy's
01.2018 - 01.2019
- Provided personalized assistance to customers, ensuring a positive shopping experience.
- Efficiently processed transactions and handled payments at the register.
- Educated customers about ongoing promotions and special offers to drive sales.
- Organized, restocked, and maintained merchandise for a well-presented sales floor.
Education
Bachelor of Science - Biology with biotechnology concentration
University of Massachusetts, Lowell
Lowell, MA01.2025
Biology Degree -
Meiji Gakuin University
Yokohama, Japan08.2024
High School Diploma -
Lowell High School
Lowell, Massachusetts01.2021
Skills
- Experienced in Computerized Data Management
- Strong Interpersonal Communication
- Strategic Problem Resolution
- Applied Skills in Laboratory Work
- Strong Interpersonal Communication
- Operational Oversight Skills
- Efficient Learner
- Money handling
Hobbies and Interests
- Competitive and recreational volleyball
- Conducting and managing laboratory experiments
- Traveling and exploring new cultures
- Regenerative medicine and innovative healthcare solutions
- Ocular research and advancements in vision science
Timeline
Student Ambassador
CISabroad
04.2024 - 08.2024
Retail Sales Associate
LensCrafters
01.2022 - Current
Optometric Technician
LensCrafters
01.2022 - Current
Server, Runner, Expo
Tavern in the Square
01.2022 - 03.2024
Barista
Brew'd Awakening Coffeehaus
01.2019 - 01.2021
Retail Associate
Macy's
01.2018 - 01.2019
Bachelor of Science - Biology with biotechnology concentration
University of Massachusetts, Lowell
Biology Degree -
Meiji Gakuin University
High School Diploma -
Lowell High School
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