Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Kaira Cortes-Pimentel

Kaira Cortes-Pimentel

Springfield

Summary

Dynamic customer service professional with extensive experience at Gustitos Sweets and a proven ability to enhance customer satisfaction. Skilled in active listening and data entry, I excel in fast-paced environments, ensuring efficient service and teamwork. Recognized for my punctuality and critical thinking, I consistently contribute to a positive dining experience.

Overview

10
10
years of professional experience

Work History

Customer Service Representative

Gustitos Sweets
Springfield,MA
11.2020 - Current

Costumer service, waitress, took orders and brought out orders.

Cashier

Dunkin Donuts
02.2020 - 08.2020

Cashier, sandwich & coffee maker.

Server

Ihop
Springfield, MA
06.2019 - 08.2020

Took orders, customer service, brought out orders also helped around cleaning bathrooms and help dishwasher when needed.

Server

Golden Corral
Springfield,MA
06.2015 - 08.2018

Costumer service, waitress, took orders and brought out orders.

Education

N\A -

Renaissance High School
Springfield,MA
2014

Skills

  • Customer service
  • Bilingual
  • Active listening
  • Critical thinking
  • Data entry
  • Teamwork
  • Punctual

Languages

Spanish
Bilingual or Proficient (C2)

Timeline

Customer Service Representative

Gustitos Sweets
11.2020 - Current

Cashier

Dunkin Donuts
02.2020 - 08.2020

Server

Ihop
06.2019 - 08.2020

Server

Golden Corral
06.2015 - 08.2018

N\A -

Renaissance High School
Kaira Cortes-Pimentel