Kaira Cortes-Pimentel
Springfield
Summary
Dynamic customer service professional with extensive experience at Gustitos Sweets and a proven ability to enhance customer satisfaction. Skilled in active listening and data entry, I excel in fast-paced environments, ensuring efficient service and teamwork. Recognized for my punctuality and critical thinking, I consistently contribute to a positive dining experience.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Gustitos Sweets
2020.11 - Current
Costumer service, waitress, took orders and brought out orders.
Cashier
Dunkin Donuts
2020.02 - 2020.08
Cashier, sandwich & coffee maker.
Server
Ihop
2019.06 - 2020.08
Took orders, customer service, brought out orders also helped around cleaning bathrooms and help dishwasher when needed.
Server
Golden Corral
2015.06 - 2018.08
Costumer service, waitress, took orders and brought out orders.
Education
N\A -
Renaissance High School
Springfield,MA2014
Skills
- Customer service
- Bilingual
- Active listening
- Critical thinking
- Data entry
- Teamwork
- Punctual
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Customer Service Representative
Gustitos Sweets
2020.11 - Current
Cashier
Dunkin Donuts
2020.02 - 2020.08
Server
Ihop
2019.06 - 2020.08
Server
Golden Corral
2015.06 - 2018.08
N\A -
Renaissance High School