Kait Helman
Bolton,MA
Summary
Strong People leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success, while fostering a strong company culture and employee experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Manager, People Operations
VergeSense, Inc.
09.2024 - Current
- Represent and lead Global People Operations (HR & Talent Acquisition) department and strategy, reporting directly to the CEO.
- Act as Business Partner and advise all 30+ managers and Executive Staff on employee relations and people strategies to enhance professional development and team performance.
- Point of contact for all 135+ global teammates in collaboration with EOR's and PEO's.
- Conducted FLSA audits and reclassifications to mitigate exposure and risk and prepare for potential liquidity events.
- Led cross-functional teams to enhance operational efficiency, streamline project execution while maintaining high-quality standards across operations.
- Established key performance indicators to measure success and drive continuous improvement initiatives.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment, including company's first Leadership Success Program.
- Accountable for equity, inclusion and diversity initiatives.
HR Manager
VergeSense, Inc.
10.2022 - 09.2024
- Manage Global Human Resources department responsibilities and People Operations Coordinator.
- Developed Company Policies: Employee Handbook, Respectful Workplace Training, Compensation Philosophy and Approach, Referral Policy, Employee Engagement Survey Playbook.
- Created and managed programs and initiatives: Buddy Program, Professional Development Process, Performance Management, Employee Culture & Engagement Coalition.
- Support all internal and external audits and reporting.
- Oversaw compliance with labor laws and internal policies, minimizing risk for organization.
- Analyzed HR metrics to identify trends and support data-driven decision-making processes.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Mentored HR team members, fostering professional growth and enhancing departmental effectiveness.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Developed and implemented training programs to enhance employee skills and performance.
HR Generalist
VergeSense, Inc.
02.2022 - 10.2022
- Manage all day-to-day Human Resources responsibilities: Compliance, Benefit Administration, Compensation, Equity Program, etc.
- Designed and led performance management initiatives, driving consistency in evaluations and feedback.
- Conducted training sessions on policies and compliance to ensure regulatory adherence.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Facilitated onboarding processes, ensuring smooth transitions for new hires.
- Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Reduced regrettable employee turnover with proactively creating conflict resolution and goal setting procedures.
- Implemented enhancements to employee culture and psychological safety through improvements in transparency and trust.
- Improved company compliance and reduced exposure to risk by establishing EOR relationship for international teammates while balancing employee experience.
Human Resources Coordinator
DPS Group Global
08.2020 - 02.2022
- Developed job description resources for management and rolled out program for all US operations.
- Created a Manager Toolkit for management to learn HR-related processes and policies.
- Managed onboarding programs to streamline new employee integration.
- Developed training materials to support employee development and compliance.
- Administered HRIS systems for accurate data management and reporting.
- Implemented performance appraisal systems to improve staff evaluation processes.
Human Resources Coordinator
Encompass Health Corporation
02.2019 - 10.2019
- Responsible for full-life cycle recruitment and onboarding for all hospital positions.
- Facilitated 3-day orientation and monitor and support management teams with ongoing evaluation process.
- Administered Annual Survey and coordinated engagement focus groups and year-round campaigns.
- Handled employee relation issues, including PIP creation and corrective action plans.
- Implemented performance appraisals and merit increase for 380+ employees.
- Managed personnel records, training, and license requirements for all hospital staff.
- Contributing writer to monthly company newsletter providing HR initiatives and policy updates.
- Ensured compliance for new hire requests, unemployment, employment verifications, status changes, etc.
Regional Operations Coordinator
Encompass Health Corporation
02.2018 - 10.2019
- Point of contact for all hospital Chief Executive Officers and Administration teams for the Northeast region.
- Created optional benefits and employee engagement initiatives to improve hospital staff retention rates.
- Planned and executed all meetings and corporate events for regional territory.
- Assisted Controller with the development and presentation of 19 hospital budgets.
- Reported daily, monthly, quarterly, and annual forecasting, operating metrics, KPI’s, and ad hoc reporting.
- Offered a concierge level of support to 8 executive team members: travel, calendar management, and expenses.
East Territory Operations Manager
American Diabetes Association
04.2016 - 02.2018
- Collaborated with recruitment team to managed territory-staffing needs and candidate screening.
- Developed onboarding and worked with managers to create training and performance management resources.
- Point of contact for all employee inquiries for 150 East territory staff.
- Lead meetings on company updates, newly adopted policies and procedures, and performance progress.
- Effectively rolled out account management model and trained Development staff on utilizing new CRM system to maximize constituent development and revenue.
- Provided daily support of the Territory VP and Regional VP’s from Maine to Florida.
Office Manager & Executive Assistant
American Diabetes Association
01.2015 - 02.2018
- Developed and facilitated internship program and attend recruitment events.
- Created and maintained organizational charts, rosters, informational guides, and policies.
- Recruited and managed New England Community Leadership Board.
- Prepared professional and confidential emails, presentations, and other communication for RVP/VP.
- Scheduled travel, manage calendar, and coordinate meetings for leadership.
- Held both positions concurrently
Operations Assistant and Receptionist
SimpliVity Corporation
03.2013 - 12.2014
- Supported HR with interview scheduling, candidate screening, and new hire onboarding and benefit enrollment.
- Coordinated company-wide meetings and engagement activities for 330+ employees and daily lunch program.
- Managed 40 conference rooms: schedule and maintain workspace for over 50 meetings per day.
- Greeted clients, answered phones, and reconciled receipts with top-level customer service.
- Facilitated helpdesk ticket system for the facilities and operations teams.
- Assisted in the implementation of process improvements, reducing task completion time and increasing productivity.
Education
Bachelor of Science - Human Resource Management
Southern New Hampshire University
New Hampshire08.2018
Skills
- Employee Relations & Internal Investigations
- Onboarding & Terminations
- Training & Development
- Benefit & Compensation Administration
- Performance Management
- Organizational Restructuring & Change Management
- Compliance & Audits
- Program Development & Project Management
- Process Improvement
- Internal Communications, Employee Engagement & Organizational Culture
- Relationship Management & Cross-functional Collaboration
- Strategic Planning
Certification
Society of Human Resources Management, Certified Professional - 2020-12 - Present
Timeline
Senior Manager, People Operations
VergeSense, Inc.
09.2024 - Current
HR Manager
VergeSense, Inc.
10.2022 - 09.2024
HR Generalist
VergeSense, Inc.
02.2022 - 10.2022
Human Resources Coordinator
DPS Group Global
08.2020 - 02.2022
Human Resources Coordinator
Encompass Health Corporation
02.2019 - 10.2019
Regional Operations Coordinator
Encompass Health Corporation
02.2018 - 10.2019
East Territory Operations Manager
American Diabetes Association
04.2016 - 02.2018
Office Manager & Executive Assistant
American Diabetes Association
01.2015 - 02.2018
Operations Assistant and Receptionist
SimpliVity Corporation
03.2013 - 12.2014
Bachelor of Science - Human Resource Management
Southern New Hampshire University
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