Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlin Robinson

Boston,MA

Summary

Adept Contracts Manager with a proven track record at VISIONS, Inc., where I enhanced business operations through expert contract administration and dispute resolution. Skilled in legal compliance and procurement management, I led teams to exceed project goals, significantly mitigating risks and boosting efficiency. My approach combines rigorous analysis with strong interpersonal skills to achieve strategic objectives.


Overview

12
12
years of professional experience

Work History

Contracts Manager

VISIONS, Inc.
01.2020 - Current
  • Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
  • Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
  • Monitored contracts' performance to detect non-compliance with terms and deficient returns and organize proactive resolutions..
  • Onboarded and trained new staff to keep team efficient and prepare team members to effectively handle demands of simultaneous and large-scale contracts.
  • Managed, supervised and controlled execution of contracts ranging from $2,000 to $ 4,000,000.
  • Maintained Salesforce & Quickbase database for with contract, vendor and customer information.
  • Negotiated and administered leasing and service contracts for Consulting, and Coaching services.
  • Revised and finalized letters, briefs, and memos.
  • Communicated pertinent information to clients via phone, email, and mail.

Office Manager

WPT
08.2017 - 01.2020
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Scheduled, coordinated and confirmed appointments and meetings, up to 20 meetings per week.
  • Scheduled office meetings and client appointments for staff teams.

Operations Specialist

MEDVAL
08.2013 - 01.2017
  • Collected, arranged, and input information into database system.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Created and managed project plans, timelines and budgets.
  • Gathered, organized and input information into digital database.
  • Maintained database systems to track and analyze operational data.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Generated reports detailing findings and recommendations.
  • Worked well in a team setting, providing support and guidance.

Education

Paralegal Certificate - Paralegal Studies

Boston University
Boston, MA
06-2024

Bachelor of Arts - History

University of Oregon
Eugene, OR

Skills

  • Dispute resolution
  • Procurement management
  • Legal compliance
  • Proposal writing
  • Contract administration

Timeline

Contracts Manager

VISIONS, Inc.
01.2020 - Current

Office Manager

WPT
08.2017 - 01.2020

Operations Specialist

MEDVAL
08.2013 - 01.2017

Paralegal Certificate - Paralegal Studies

Boston University

Bachelor of Arts - History

University of Oregon
Kaitlin Robinson