Kaitlyn Johnson
Holden
Summary
Dynamic and reliable professional with experience at Pinecroft Dairy, excelling in customer service and food safety. Demonstrated strong hand-eye coordination and compassionate communication while enhancing customer engagement. Quick learner adept at managing peak service times, ensuring a clean environment, and providing exceptional care to all patrons.
Offering strong foundation of empathy and commitment to patient care, eager to learn and grow in healthcare setting. Brings understanding of patient care guidelines and basic healthcare procedures, combined with skills in communication and teamwork. CNA role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ice Cream Scooper
Pinecroft Dairy and Restaurant
05.2023 - 08.2025
- Operated ice cream machines efficiently to serve customers promptly.
- Maintained cleanliness and organization of work area to ensure hygiene standards.
- Assisted customers in selecting flavors and toppings for customized orders.
- Learned safe handling practices for food products to minimize risks.
- Handled cash register transactions accurately while providing excellent customer service.
- Stocked supplies and ingredients regularly to support smooth operations.
- Adapted to new flavor offerings and promotions, enhancing customer engagement.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
Education
Bachelor of Science - Biology
Fairfield University
Fairfield, CT05-2029
High School Diploma -
Wachusett Regional Highschool
Holden, MA06-2025
Skills
- Energy and enthusiasm
- Patient care
- Basic life support
- Patient transfers
- Emotional support
- Compassionate communication
- Emergency response
- Quick learner
- Hand-eye coordination
- Memory retention
- Reliability and punctuality
- Patience and empathy
Certification
- CNA - Certified Nurse Assistant
- CPR Certified
- BLS Certified
Timeline
Ice Cream Scooper
Pinecroft Dairy and Restaurant
05.2023 - 08.2025
Bachelor of Science - Biology
Fairfield University
High School Diploma -
Wachusett Regional Highschool