Kaitlyn McCormick
Lynn
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
12
12
years of professional experience
Work History
Personal Shopper
Instacart
01.2022 - Current
- Utilized system software to efficiently manage and fulfill customer orders.
- Engaged with customers to fulfill special requests and enhance overall shopping satisfaction.
- Utilized company-issued payment card to execute customer order purchases.
- Managed delivery schedules and routes to ensure timely distribution to various locations.
Store associate
H2Grow
01.2015 - 01.2022
- Managed store activities to maintain operational excellence and customer satisfaction.
- Delivered comprehensive product knowledge to customers, enhancing their purchasing decisions.
- Resolved customer concerns with efficiency and professionalism.
- Operated POS system to manage purchases, refunds, and exchanges for customers.
- Assisted in organizing and managing inventory orders. Supported stock management by tracking product levels. Aided in maintaining accurate inventory records.
Office Manager
Peabody Express Auto Body
01.2014 - 01.2020
- Supervised a team of eight full time employees.
- Oversaw comprehensive invoicing processes to ensure timely billing and payment collection.
- Developed and maintained strong connections with insurance companies, dealerships, vendors, and customers to support business objectives.
- Ensured compliance with federal, state, and local regulations governing auto body operations, including hazardous waste disposal and OSHA standards.
- Executed scheduling of preventative and corrective maintenance for all equipment.
- Assessed automobile repair time and scheduled jobs based on shop capacity.
- Managed procurement of repair parts, tools, and inventory to ensure operational efficiency.
Education
High School Diploma -
Salem High School
Salem Ma2009
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
Timeline
Personal Shopper
Instacart
01.2022 - Current
Store associate
H2Grow
01.2015 - 01.2022
Office Manager
Peabody Express Auto Body
01.2014 - 01.2020
High School Diploma -
Salem High School