Kalie Harding
Franklin
Summary
Motivated to learn and grow in professional environments.,Consistently exerted maximum effort to support employer expectations.,Thrived in creative settings while utilizing problem-solving skills.
Overview
8
8
years of professional experience
Work History
Design Sales Consultant
Best Tile
Dedham, MA
02.2025 - Current
- Provide personalized consultations to clients, assessing needs, preferences, and budgets to recommend optimal design solutions.
- Collaborate with clients to develop customized design plans aligned with their vision and aesthetic goals.
- Build and maintain a strong client base through proactive relationship management and consistent follow-up.
- Resolve customer concerns promptly with effective, client-focused solutions that ensure satisfaction and loyalty.
- Educate clients on materials, finishes, colors, and styles to support informed design decisions.
- Meet and exceed sales targets, including supplier-specific goals.
- Attend ongoing training to stay current on products, installation methods, and industry trends.
- Conduct cold calls and business visits to generate new leads and expand client reach.
Design Sales Consultant
Tiles Plus More
Natick, MA
05.2024 - 02.2025
- Delivered tailored design consultations, integrating customer preferences, budgets, and functionality needs.
- Collaborated with clients to craft design plans reflecting their aesthetic vision.
- Provided exceptional post-sale service, ensuring customer satisfaction and repeat business.
- Leveraged extensive product knowledge to educate clients on a wide range of materials and finishes.
Fourth Grade Educational Support Professional, Extended Day Group Leader
Margaret Neary Elementary School
Southborough, MA
08.2023 - 05.2024
- Supported students with IEPs and behavior plans through one-on-one and small-group instruction.
- Collaborated weekly with teachers and specialists to address student needs and progress.
- Assisted with lesson planning, classroom management, and grading tasks.
- Substituted for classroom teachers as needed.
- Collected and tracked data to monitor student performance.
- Provided academic assistance on classwork, assessments, and homework.
Visual Art Teacher
Framingham Public Schools
Framingham, MA
02.2022 - 06.2023
- Developed engaging visual arts curriculum aligned with state standards.
- Facilitated collaborative art projects to enhance student creativity and teamwork.
- Implemented innovative teaching techniques to improve student engagement and comprehension.
- Evaluated student progress through portfolios and assessments, providing constructive feedback for improvement.
- Integrated technology into lessons, utilizing digital tools for creating and presenting artwork.
- Collaborated with other educators to design interdisciplinary projects that incorporate visual arts across subjects.
Manager
Bogey Lanes
199 N Brookfield Rd, East Brookfield, MA
05.2018 - 02.2022
- Led team to enhance customer service standards, improving guest satisfaction and loyalty.
- Supervised daily operations, ensuring compliance with safety protocols and maintenance schedules.
- Trained staff on best practices for equipment handling and customer engagement techniques.
- Coordinated events and promotions, driving increased foot traffic and community engagement initiatives.
- Managed inventory control processes, reducing waste while maintaining necessary stock levels.
- Accomplished multiple tasks within established timeframes.
Education
Bachelor of Arts - Visual and Performing Arts
Worcester State University
Worcester, MA08-2021
Skills
- Customer Service
- Design Consultation
- Sales Strategy
- Communication
- QuickBooks
- Microsoft Office
- Google Workspace
- Leadership
- Organization
- Retail Mathematics
- Visual Design
- Prophet21
- Problem Solving
- Team Collaboration
- Attention to Detail
Timeline
Design Sales Consultant
Best Tile
02.2025 - Current
Design Sales Consultant
Tiles Plus More
05.2024 - 02.2025
Fourth Grade Educational Support Professional, Extended Day Group Leader
Margaret Neary Elementary School
08.2023 - 05.2024
Visual Art Teacher
Framingham Public Schools
02.2022 - 06.2023
Manager
Bogey Lanes
05.2018 - 02.2022
Bachelor of Arts - Visual and Performing Arts
Worcester State University