Kalina Natcheva
Nantucket
Summary
Dynamic and results-oriented individual with a proven track record at St. Lawrence University, adept in building relationships and enhancing students' experiences. Excelled in leadership and problem-solving, demonstrating exceptional written and verbal communication. Skilled in lifeguard duties, social media, and language/cultural diversity, I bring a comprehensive skill set to drive success and foster collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Admissions Ambassador
St. Lawrence University
09.2023 - Current
- Built strong relationships with prospective students, addressing concerns and answering questions to facilitate informed decisions.
- Gave informative tours of campus to prospective students and families, both in large groups and one-on-one.
- Wrote letters to prospective students demonstrating the strength of the university.
Lifeguard
Great Harbor Yacht Club
06.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Sales Associate
The Skinny Dip Nantucket
08.2019 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - English And Business Double-Major
St. Lawrence University
Canton, NY05-2027
High School Diploma -
Nantucket High School
Nantucket, MA06-2023
Skills
- Leadership qualities
- Telephone and email etiquette
- Written and verbal communication
- Social media proficiency
- Lifeguard certification
- Teamwork and collaboration
- Problem-solving skills
- Language and Cultural diversity
Certification
- Lifeguarding Certification - American Red Cross.
Languages
Bulgarian
Native or Bilingual
Chinese (Mandarin)
Limited Working
English
Native or Bilingual
Timeline
Admissions Ambassador
St. Lawrence University
09.2023 - Current
Lifeguard
Great Harbor Yacht Club
06.2022 - Current
Sales Associate
The Skinny Dip Nantucket
08.2019 - 08.2021
- Lifeguarding Certification - American Red Cross.
Bachelor of Arts - English And Business Double-Major
St. Lawrence University
High School Diploma -
Nantucket High School
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