Kamy Moss
Everett
Summary
Friendly and adaptable professional with experience in retail management, administration, and hospitality. Skilled in creating welcoming customer experiences, handling fast-paced environments, and fostering relationships with guests and peers.
Overview
26
26
years of professional experience
Work History
Entertainment Host
Walt Disney World
01.2015 - Current
- Disney roles included:
- Entertainment Host
- Attractions
- Disney Event Group - Floral & Gifts Sales
- Merchandise and Foods
- Housekeeping
- Disney Vacation Club Sales
Barista/FOH
Lakon Paris
Boston
05.2025 - 01.2026
- Prepared high-quality coffee beverages, pastries and desserts.
- Provided excellent customer service in a fast-paced café environment.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure smooth daily operations.
- Managed inventory levels and restocked supplies as needed throughout shifts.
Creative Director
Showbiz Family Theater
02.2013 - 05.2015
- Led creative vision for theatrical productions at a family-oriented entertainment venue.
- Managed a team of artists and performers, fostering collaboration and creativity.
- Conducted auditions and talent assessments to build a strong performer roster.
- Facilitated workshops and training sessions for emerging artists in the theater community.
Assistant Store Manager
Coldwater Creek
04.2011 - 12.2011
- Assisted in managing daily store operations and team performance.
- Coordinated staff schedules to ensure optimal coverage and customer service.
- Trained new employees on policies, procedures, and product knowledge.
- Implemented visual merchandising strategies to enhance store presentation.
- Collaborated with management on promotional events and marketing initiatives.
Guest Experience Manager
Best Friends Pet Hotel
10.2010 - 04.2011
- Managed guest interactions to ensure exceptional service experiences.
- Oversaw front desk operations and guest check-in processes.
- Trained staff on customer service standards and pet care protocols.
- Coordinated special events and activities for guests and their pets.
- Resolved guest concerns promptly to enhance satisfaction levels.
Server/Host
Benders Bar & Grill
02.2008 - 10.2010
- Provided attentive service to guests in a fast-paced restaurant environment.
- Handled food and beverage orders efficiently using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely delivery of meals.
- Upsold daily specials and promoted featured menu items to patrons.
Executive Assistant
Ford Motor Company
01.2000 - 01.2005
- Managed executive calendars and scheduled appointments efficiently.
- Coordinated travel arrangements and itineraries for senior leadership.
- Prepared comprehensive meeting agendas and documented minutes accurately.
- Assisted in drafting internal communications and reports for management review.
- Supported project management activities by tracking deadlines and deliverables.
- Monitored incoming emails and responded accordingly in a timely manner.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Education
Bachelor's Degree -
Eastern Michigan University
Skills
- Event coordination
- Audience engagement
- Creative direction
- Guest relations
- Customer service
- Team collaboration
- Effective communication
- Leadership skills
- Time management
- Conflict resolution
- Visual merchandising
- Marketing and promotion
- First aid training
- Social media
- Hospitality background
Administrative Experience
Ford Motor Company, Executive Assistant, 01/01/00, 12/31/05
Timeline
Barista/FOH
Lakon Paris
05.2025 - 01.2026
Entertainment Host
Walt Disney World
01.2015 - Current
Creative Director
Showbiz Family Theater
02.2013 - 05.2015
Assistant Store Manager
Coldwater Creek
04.2011 - 12.2011
Guest Experience Manager
Best Friends Pet Hotel
10.2010 - 04.2011
Server/Host
Benders Bar & Grill
02.2008 - 10.2010
Executive Assistant
Ford Motor Company
01.2000 - 01.2005
Bachelor's Degree -
Eastern Michigan University