Karen Cintron
Springfield
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and dedicated. willing to take on any task to meet team goals. Superior work ethic and strong multitasking skills.
Overview
13
13
years of professional experience
Work History
Laundry Assistant
Laundromax
11.2022 - 10.2023
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Examined dried clothes to identify stains, tears and issues.
- Collected soiled linens and clothing and pretreated stains.
- Evaluated garments to segregate delicate and non-delicate items, providing extra scrutiny to easily damaged clothing.
- Recorded machine cycles, temperatures and other readings to enable tracking history and maintain accurate records.
- Received and counted clothing items to provide fees and date of pick up for customers.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Used POS system to collect payments from customers, providing invoice for proof of transaction.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing.
- Followed environmental regulations when handling hazardous materials for laundromat safety.
- Tested machines and made minor adjustments, keeping equipment functional.
- Supported fellow staff members with delivery and pickup of customer orders.
- Assisted with unloading and loading customer laundry items.
- Observed and adjusted machine cycle times, achieving quality results.
- Helped customers with choosing appropriate cleaning cycles and techniques.
PCA
West Mass Elder Care
06.2021 - 11.2022
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Ran errands for patients, did shopping, and picked up other necessities.
- Scheduled and accompanied clients to medical appointments.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Documented patient information and care activities in electronic health record.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Cashier
Pride Gas Station
02.2011 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Science And Technology
Springfield, MA05.2012
Skills
- Supply Management
- Linens Management
- Equipment Training
- Ironing and Steaming
- Laundry Equipment Maintenance
- Inventory Tracking
- Guest Relations
- Customer Service
- Team Leadership
- Inventory Support
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
Languages
Spanish
Full Professional
Timeline
Laundry Assistant
Laundromax
11.2022 - 10.2023
PCA
West Mass Elder Care
06.2021 - 11.2022
Cashier
Pride Gas Station
02.2011 - 06.2021
High School Diploma -
Science And Technology
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