Karen Cintron
Springfield
Summary
Dedicated PCA and former cashier at Pride Gas Station, I excel in providing compassionate care and ensuring safety, significantly enhancing patient wellbeing. Skilled in personal hygiene assistance and emotional support, I foster independence in patients while maintaining a clean, secure environment. Recognized for exceptional service, I adeptly balance patient needs with meticulous attention to detail, achieving positive outcomes and feedback.
Overview
14
14
years of professional experience
Work History
PCA
Starvos
05.2018 - 01.2025
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Cashier
Pride Gas Station
01.2011 - 05.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma - High School Diploma
Science And Technology High School
Springfield, MA06.2010
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- Compassionate care
- Meal preparation
- Safety awareness
- Feeding assistance
Languages
Spanish
Full Professional
Timeline
PCA
Starvos
05.2018 - 01.2025
Cashier
Pride Gas Station
01.2011 - 05.2018
High School Diploma - High School Diploma
Science And Technology High School
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