Karen McCue
Plainville
Summary
Results-oriented Senior National Account Manager with expertise in client relationship management and strategic planning. Skilled in driving sales growth and leading negotiations. Enhances customer satisfaction through effective communication and tailored solutions, while delivering impactful product rollouts and evaluations.
Overview
2026
2026
years of professional experience
Work History
Senior National Account Manager
Agility Retail
Mansfield
11.2006 - 01.2026
- Managed key national accounts, strengthening client relationships and contributing to sales growth.
- Led negotiations for contract renewals, achieving favorable terms and enhancing client satisfaction.
- Conducted regular business reviews with clients to assess performance and address needs.
- Oversaw new product rollouts and program changes, ensuring smooth integration and client readiness.
- Trained and mentored junior account managers on best practices in account management.
- Showcased products at various customer locations while addressing inquiries.
Assistant Branch Manager
North Easton Savings Bank
Easton
- Cultivated client relationships through tailored financial product recommendations, fostering loyalty and trust.
- Resolved customer inquiries and addressed issues efficiently, enhancing overall service satisfaction.
- Supervised teller operations, ensuring accurate cash drawer balances and transaction verification.
- Managed cash handling processes and maintained precise transaction records.
- Assisted daily branch operations while ensuring compliance with banking regulations.
Education
Bachelor of Science - Marketing
Nichols College
Dudley, MASkills
- Key account management
- Sales strategy
- Customer relationship management
- Contract negotiation
- Product rollout
- Performance evaluation
Timeline
Senior National Account Manager
Agility Retail
11.2006 - 01.2026
Assistant Branch Manager
North Easton Savings Bank
Bachelor of Science - Marketing
Nichols College