Karen P. Capell

· Greeting patients and visitors warmly and making sure they are comfortable.

· Calling for appointment reminder and confirming new intake appointments.

· Preparing intake paperwork packages

· Registering patients.

· Gather demographic and insurance information then verify insurance coverage for all patients.

· Provide necessary forms to patients for completion and signatures.

• Sending Medical Records

Ensure all registration fields are filled in completely.

· Using the computer system, generating fee slips for patients, reviewing information for accuracy and instructions.

· Collecting payments, insurance co-pays

· Hand prescriptions to patients or send them to pharmacies.

· Notify providers when patients are ready to be seen.

· Checking out and scheduling follow up appointments.

· Re-scheduling appointments.

· Answer phones and check phone messages.

· Route calls to specific people and to providers.

· Take and relay messages.

· Provide information and assistance as needed.

· Maintain a neat, tidy, clean and organized work areas, patients’ waiting area, and kitchen room.

· Coordinate mail flow in and out of office. ·

· Perform various duties such as Scanning, photocopying forms, reports and patient information, faxing forms and charts.

· Perform daily filing of charts and records to ensure excellent organization in patient records

· Work with Excel Epic EMR

· Update appointment calendars.

· Gather reports from referrals.

· Provide positive team support for all personnel and departments.

· Office closure.

· Prepare the patient waiting area and reception work area for closing each evening.

· Keeping Chart room organized and Patient’s Charts organized correctly by ID numbers and as alphabetical order.

· Provide training and assistance with newer receptionists.

· Identify areas where processes can be improved to provide outstanding patient care, increase quality, contain costs, and improve service.

· Report any problems or concerns to the Front Desk Manager.

· Adhere to professional expectations.

· Complies with facility Privacy Practices policies and procedures and protects residents' individual health information.

· Other duties as assigned.

· Registering and checking in patients.

· Send/Call for appointments reminder and confirm new intake appointments.

· Prepare Intakes paperwork packages

· Hand prescriptions to patients or send them to pharmacies.

· Checking out and scheduling follow up appointments.

· Re-scheduling appointments.

· Collect payments, insurance co-pays, and medicine charges.

· Notify providers when patients are ready to be seen.

· Route calls to specific people and to providers.

· Take and relay messages.

· Perform duties such as Scanning, photocopying forms, reports and patient information, faxing forms and charts.

· Work with Excel Epic EMR

Update appointment calendars.

· Provide positive team support for all personnel and departments.

· Office Opening and Closure.

· Prepare the patient waiting area.

· Provide training and assistance with newer receptionists.

· Complies with facility Privacy Practices policies and procedures and protects residents' individual health information.

· Ensure all patients’ charts in computer systems are scanned- up to date and entered in correct folders.

· Keeping Chart room organized and Patient’s Charts organized correctly by ID numbers and as alphabetical order.

· Work with Projects presented

Other duties as assigned.

• Registered/Input Patient Demographics, schedules/reschedules in the system
• Obtained Vital signs, Lab works ,EKGs, Blood tests
• Conducting procedures with patient's Doctor
• Guiding Patients with exam's
• medical history/recorded in Epic
• Cleaned sterilized operating room instruments
• Wound Care and Aftercare instructing.
• Collecting and prepping Lab samples
• Explain treatment procedures, medications, diets and physician’s instructions
• Followed Osha and Safety requirement for rooms and documentation
• Prepared treatment rooms for patient examinations
  •Provide training and assistance with newer Staff.

• Obtained Comprehensive patient history
• Assisted physicians in preparing for minor surgeries and physicals
• Gave injections and handled minor procedures such as collecting specimens, applying dressings
• Assisted With managing patient admin functions including patient relations check ins/out
• Answered the telephone, provided general information and refer visitors to appropriate individuals
• · Guiding Patients with exams

· Cleaned sterilized operating room instruments

· Followed Osha and Safety requirement for rooms and documentation

· medical history/recorded in Epic

· Preparing treatment rooms for patient examinations

· Provide training and assistance

· Other duties as assigned.

• Answered Incoming Phone calls and faxed appropriate referrals
• Handled the days to day patient documentation and filing
• Answered patient’s questions, check patients in and out, collected payments
• Performed Preliminary testing and data collections as directed
• · Other duties as assigned.