Summary
Overview
Work History
Education
Skills
Disclaimer
Custom
CORE COMPETENCIES
Timeline
Generic
KAREN PINO

KAREN PINO

Waltham

Summary

Detail-oriented Bilingual Criminal Justice Professional experienced in law enforcement support and compliance operations. Achieved improved communication between police departments and courts through expertise in background investigations and database management. Focused on enhancing office efficiency and streamlining operations by leveraging strong interpersonal skills and proficiency in productivity software.

Overview

28
28
years of professional experience

Work History

Assistant to the Prosecutor

MALDEN POLICE DEPARTMENT
Malden
01.2025 - Current
  • Prosecutorial & Court Support: Compile, organize, and deliver comprehensive court and evidence discovery packets tailored for the Department Prosecutor and Traffic Officer to optimize trial preparation.
  • ADA & Discovery Coordination: Serve as the primary point of contact for Assistant District Attorneys (ADAs) to coordinate defense discovery requests and manage critical witness and officer appearance schedules.
  • Arrest & CJIS Data Management: Process and input department arrests directly into the Criminal Justice Information Services (CJIS) network, ensuring absolute compliance and immediate transmission of arrest data to the court system.
  • Summons & Calendar Management: Oversee the department's master court calendar, ensuring timely delivery and tracking of court summonses to all designated law enforcement personnel.
  • Payroll & Compensation Tracking: Execute specialized detail and court payroll processing, accurately documenting officer choices between financial compensation and compensatory accrued time.
  • Compiled and formatted detailed court packets for both the criminal prosecutor and traffic officer to support case preparation.

Criminal Background Investigator

HIRERIGHT
Middlesex County
01.2023 - 01.2025
  • Executed thorough investigations of criminal dockets, running 110+ names daily through eAccess public terminals at Middlesex District and Superior courthouses.
  • Collaborated with courthouse clerks to confirm case dispositions, enhancing verification accuracy.
  • Maintained 100% accuracy while entering detailed docket information into proprietary company systems, supporting client compliance and minimizing report discrepancies.
  • Streamlined public record retrieval protocols, reducing turnaround times and improving client satisfaction.
  • Conducted peer training sessions and created instructional videos on Webcourt and Optool platforms to improve team onboarding..

Assistant Director

MEMORIAL SPAULDING EXTENDED DAY
Newton
01.1999 - 01.2019
  • Led biannual performance and developmental meetings, serving as primary liaison to strengthen relationships with community stakeholders.
  • Managed personnel administration, overseeing hiring, onboarding, and payroll reporting to ensure accurate tracking of hours.
  • Coordinated daily operational logistics to maintain full compliance of program facilities with local safety regulations and state codes.

Lead Teacher

TEMPLE BETH AVODAH
Newton
01.2016 - 01.2018
  • Designed and structured comprehensive program plans that prioritized safety and engagement while enhancing operational organization.
  • Oversaw lesson plans that were implemented appropriately for all age levels
    Ensured the safety of children and met their needs.
    Maintained a positive relationship with parents and held updated child development
    meetings twice a year.
  • Developed engaging lesson plans for diverse student needs and learning styles.
  • Led classroom discussions to foster critical thinking and collaborative learning.
  • Implemented behavior management strategies to maintain a positive learning environment.

Education

Bachelor of Science - Criminal Justice

Southern New Hampshire University
Manchester, NH
07-2026

Associate of Science - Criminal Justice

Southern New Hampshire University
Manchester, NH
11-2022

Some College (No Degree) - Early Education

Framingham State University
Framingham, MA

Skills

  • Prosecutorial support
  • Court assistance
  • Evidence management
  • Docket management
  • Data management
  • Payroll
  • Criminal record analysis
  • Subpoena and summons tracking
  • Regulatory compliance
  • Court scheduling
  • Case coordination
  • Calendar organization
  • Data entry
  • Record management
  • File management
  • Email management
  • Spreadsheet software
  • Digital research
  • Investigative research
  • Team communication
  • Bilingual in English and Spanish
  • Verbal and written communication
  • Multitasking
  • Conflict resolution
  • Decision-making
  • Positive and professional
  • Computer skills
  • Fast learner
  • Spreadsheet software

Disclaimer

(2026)

Custom

  • RE: Application for (Insert Job Title) (Job ID # if applicable)
  • Dear Hiring Manager
  • I am writing to express my strong interest in the (Insert Job Title) position with (Company / Department Name). With a robust background in law enforcement administration, compliance tracking, and database management—combined with my ongoing studies for a Bachelor of Science in Criminal Justice—I am confident in my ability to bring immediate accuracy and operational support to your team.
  • Currently, as the Assistant to the Prosecutor at the Malden Police Department, I serve as the central administrative hub connecting our department with Assistant District Attorneys and the court system. On a daily basis, I manage highly regulated data within the Criminal Justice Information Services (CJIS) network, prepare critical prosecutorial court and discovery packets, and oversee complex scheduling and detail payroll. This hands-on role has sharpened my ability to handle highly confidential, legal information under tight deadlines while maintaining flawless data integrity.
  • Prior to this, my experience as a Criminal Background Investigator for HireRight provided me with deep expertise in navigating regional court databases like eAccess and Webcourt, auditing complex criminal dockets, and collaborating directly with courthouse clerks. Across both roles, I have proven myself to be a meticulous researcher and an effective bilingual communicator (English/Spanish) who can effortlessly bridge the gap between community members, law enforcement personnel, and legal officials.
  • I am highly motivated to leverage my specialized knowledge of court protocols, state compliance systems, and administrative operations to help (Company / Department Name) maintain its high standards of accuracy and efficiency.
  • Thank you for your time, consideration, and review of my attached resume. I look forward to the opportunity to discuss how my qualifications align with your organizational goals in an interview.
  • Sincerely
  • Karen Pino

CORE COMPETENCIES

Languages: Fluent in English and Spanish (Bilingual).

Timeline

Assistant to the Prosecutor

MALDEN POLICE DEPARTMENT
01.2025 - Current

Criminal Background Investigator

HIRERIGHT
01.2023 - 01.2025

Lead Teacher

TEMPLE BETH AVODAH
01.2016 - 01.2018

Assistant Director

MEMORIAL SPAULDING EXTENDED DAY
01.1999 - 01.2019

Bachelor of Science - Criminal Justice

Southern New Hampshire University

Associate of Science - Criminal Justice

Southern New Hampshire University

Some College (No Degree) - Early Education

Framingham State University
KAREN PINO