Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karen Rocio Hernandez Martinez

Worcester,MA

Summary

Dynamic and detail-oriented professional with a strong work ethic and proven machinery operation skills at Jabil. Adept at fostering teamwork and enhancing customer service, I consistently achieved high-quality production standards while training new employees. Bilingual and adaptable, I thrive in fast-paced environments, driving continuous improvement and operational excellence.

Overview

9
9
years of professional experience

Work History

Machine Operator

Jabil
Clinton, MA
10.2022 - 01.2025
  • I set up and adjusted equipment and properly configured machines for daily operation.
  • I Worked in the UCB line assembling medical devices utilized to treat patients with arthritis.
  • I also assembled medical devices used for running blood tests
  • I inspected parts for damages
  • I had to follow detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Operations Manager, Customer Experience

DNJ Engine Components
Worcester, MA
02.2022 - 10.2022
  • My management duties consisted of making sure the best customer service is implemented on all ends of the store.
  • Customer orders were to be placed and printed efficiently.
  • I had to sort out for car parts that were ordered and ensure the part numbers are accurate to the orders placed online or in the store
  • Being a member of the management team, i had to ensure all other employees on my shift packaged the right car parts before they were shipped out to the customers
  • we drove a culture of continuous improvement by encouraging employee feedback and implementing changes as needed.
  • Established effective communication channels, fostering strong relationships between team members and departments.

Machine Operator Technician

Polar Beverages
Worcester, MA
04.2016 - 02.2022
  • Operated machining equipment safely with team of operators.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Packaging the beverages was as well one of my day to day
  • Complied with company and OSHA safety rules and regulations.
  • Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.

Education

High School Diploma -

Dr. Eduardo Enrique Barrientos School
San Julian, El Salvador
12.2009

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Machinery operation
  • Customer service
  • Bilingual
  • Problem solving
  • Teamwork
  • Adaptability

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Machine Operator

Jabil
10.2022 - 01.2025

Operations Manager, Customer Experience

DNJ Engine Components
02.2022 - 10.2022

Machine Operator Technician

Polar Beverages
04.2016 - 02.2022

High School Diploma -

Dr. Eduardo Enrique Barrientos School
Karen Rocio Hernandez Martinez