Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Karolyn Dykas

Rochester

Summary

Friendly Dental Receptionist dedicated to greeting every patient with smile and running front desk day-to-day operations smoothly. Strengths include handling insurance claims, managing multi-line phone systems and addressing patients' concerns.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Dental Receptionist

Hyannis Dental Partners
Hyannis
08.2020 - Current
  • Greeted patients, provided them with necessary paperwork, and verified insurance information.
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
  • Created a welcoming environment for patients by providing exceptional customer service at all times.
  • Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.

Assistant to the Office Manager/Dental Receptionist

SouthCoast Endodontics
New Bedford
04.2018 - 06.2020
  • Provided administrative support to the office manager.
  • Pleasantly welcomed patients, answered phone calls, and maintained the front reception desk when staff were sick or on vacation leave.

Front Desk Sales

The Landing
New Bedford
07.2017 - 04.2018
  • Assisted customers in selecting appropriate products or merchandise for their shopping needs.
  • Collected payments, and maintained a neat and organized cash drawer.
  • Participated in trade shows and sales events to promote the business.

Education

High School Diploma -

Bishop Stang High School
Dartmouth
06-1997

Some College (No Degree) - Nursing

Sacred Heart University
Fairfield, CT

Skills

  • Administrative support
  • Exceptional customer service
  • Time management
  • Phone and email etiquette
  • Pleasant speaking voice
  • Punctual and reliable
  • Friendly and outgoing
  • Excellent multitasking capability

Certification

  • CPR certified

References

References available upon request.

Timeline

Dental Receptionist

Hyannis Dental Partners
08.2020 - Current

Assistant to the Office Manager/Dental Receptionist

SouthCoast Endodontics
04.2018 - 06.2020

Front Desk Sales

The Landing
07.2017 - 04.2018

High School Diploma -

Bishop Stang High School

Some College (No Degree) - Nursing

Sacred Heart University
Karolyn Dykas