Karolyn Dykas
Rochester
Summary
Friendly Dental Receptionist dedicated to greeting every patient with smile and running front desk day-to-day operations smoothly. Strengths include handling insurance claims, managing multi-line phone systems and addressing patients' concerns.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dental Receptionist
Hyannis Dental Partners
Hyannis
08.2020 - Current
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
- Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.
Assistant to the Office Manager/Dental Receptionist
SouthCoast Endodontics
New Bedford
04.2018 - 06.2020
- Provided administrative support to the office manager.
- Pleasantly welcomed patients, answered phone calls, and maintained the front reception desk when staff were sick or on vacation leave.
Front Desk Sales
The Landing
New Bedford
07.2017 - 04.2018
- Assisted customers in selecting appropriate products or merchandise for their shopping needs.
- Collected payments, and maintained a neat and organized cash drawer.
- Participated in trade shows and sales events to promote the business.
Education
High School Diploma -
Bishop Stang High School
Dartmouth06-1997
Some College (No Degree) - Nursing
Sacred Heart University
Fairfield, CTSkills
- Administrative support
- Exceptional customer service
- Time management
- Phone and email etiquette
- Pleasant speaking voice
- Punctual and reliable
- Friendly and outgoing
- Excellent multitasking capability
Certification
- CPR certified
References
References available upon request.
Timeline
Dental Receptionist
Hyannis Dental Partners
08.2020 - Current
Assistant to the Office Manager/Dental Receptionist
SouthCoast Endodontics
04.2018 - 06.2020
Front Desk Sales
The Landing
07.2017 - 04.2018
High School Diploma -
Bishop Stang High School
Some College (No Degree) - Nursing
Sacred Heart University
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