Karyn Luciani
Boston
Summary
Experienced with managing project scope, timelines, cost and resources efficiently. Utilizes problem-solving and organizational skills to address project challenges and ensure smooth execution. Reliable and adaptable, ready to meet changing project needs and ensure successful outcomes.
Overview
16
16
years of professional experience
Work History
Project Coordinator
Johnson Controls Fire Protection
07.2018 - Current
- Kept projects on schedule by managing deadlines
- Supervised multiple projects from start through delivery by prioritizing needs and delegating tasks
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity
- Collaborated between departments to facilitate communication and keep appropriate parties updated on project developments
- Created job files for each project and maintained current data in each file
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference
- Assisted with onboarding newly hired staff members and coached on task prioritization
B2B Sales Representative
Wayfair
01.2015 - 07.2018
- Negotiated contracts for better pricing and terms, resulting in improved profit margins
- Increased sales revenue by developing and maintaining strong relationships with key clients
- Boosted client retention rates by fostering strong relationships and addressing concerns promptly
- Streamlined sales processes to improve efficiency and reduce time-to-close for new deals
- Managed a portfolio of accounts, ensuring timely follow-up on leads and maintaining accurate records in CRM system
Lead Bartender
Pembroke Country Club Golf Course Clubhouse & Function Hall
01.2009 - 10.2015
- Enabled a balance between work and school caseload
- Demonstrated positive communication skills with customers
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele
Para Professional
William L. Foster Elementary School
08.2012 - 06.2014
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress
- Enhanced student support by delivering one-on-one and small group assistance in various subjects
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes
Education
Bachelor's Degree - Elementary Education, Special Education
Southern New Hampshire University (SNHU)
Manchester, NH05.2012
Diploma -
Silver Lake Regional High School
Kingston, MA06.2008
Skills
- Time management
- Detail-oriented
- Flexible and adaptable
- Attention to detail
- Project management & coordination
- Problem-solving
- Relationship building
Timeline
Project Coordinator
Johnson Controls Fire Protection
07.2018 - Current
B2B Sales Representative
Wayfair
01.2015 - 07.2018
Para Professional
William L. Foster Elementary School
08.2012 - 06.2014
Lead Bartender
Pembroke Country Club Golf Course Clubhouse & Function Hall
01.2009 - 10.2015
Diploma -
Silver Lake Regional High School
Bachelor's Degree - Elementary Education, Special Education
Southern New Hampshire University (SNHU)
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