KASS KARIMA
DÉLÉGUÉE MÉDICALE
Casablanca
Summary
Dynamic professional with a robust background in the medical and pharmaceutical sector, notably at Paraellabelle. Excelled in enhancing customer satisfaction and achieving sales targets through exceptional communication skills and strategic marketing. Demonstrates strong autonomy and digital competencies, adept at fostering key relationships and driving business growth.
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Gérante Parapharmacie
Paraellabelle
07.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
- Maintained professional, organized, and safe environment for employees and patrons.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Délégué Méical
MII
12.2022 - 06.2023
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
Délégué Medical
Inquire Heath Morocco
03.2022 - 07.2022
- Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
- Implemented successful marketing strategies for new product launches, resulting in high adoption rates among healthcare providers.
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
- Optimized territory management by regularly analyzing sales data and adjusting strategies accordingly, maximizing efficiency.
Délégué Medical
Société De Développement À L International
01.2021 - 03.2022
- Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
- Implemented successful marketing strategies for new product launches, resulting in high adoption rates among healthcare providers.
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
- Optimized territory management by regularly analyzing sales data and adjusting strategies accordingly, maximizing efficiency.
- Assisted in organizing educational workshops for healthcare providers to enhance their understanding of the company''s products and increase overall usage rates.
Déléguée Medica
Bi Optimum
09.2018 - 02.2019
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
- Collaborated with team members to achieve monthly sales targets.
Caissiére
Pharmacie Moncef
12.2017 - 12.2017
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Education
Délégué Medical
Adn Formation
Casablanca, Morocco03-2018
Baccaauréat
Ibn Awam
Casablanca, Morocco 04.2001 -
Skills
Connaissance du secteur médical et pharmaceutique
Compétences commerciales
Compétences en communication
Autonomie et organisation
Capacité d'adaptation
Compétences numériques
Timeline
Gérante Parapharmacie
Paraellabelle
07.2023 - Current
Délégué Méical
MII
12.2022 - 06.2023
Délégué Medical
Inquire Heath Morocco
03.2022 - 07.2022
Délégué Medical
Société De Développement À L International
01.2021 - 03.2022
Déléguée Medica
Bi Optimum
09.2018 - 02.2019
Caissiére
Pharmacie Moncef
12.2017 - 12.2017
Baccaauréat
Ibn Awam
04.2001 -
Délégué Medical
Adn Formation
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