Kate Vowels
North Andover
Summary
Background includes customer service, training and restaurant work in diverse environments. Adept at multitasking in fast-paced environments to meet customer needs and support team members. Well-versed in all beverage types and specialty preparations.
Overview
3
3
years of professional experience
Work History
Barista Trainer
Starbucks
10.2020 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Taught proper procedures and strategies for success to new employees.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Volunteer
Hudson Food Pantry
08.2022 - 06.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Education
High School Diploma -
Alvirne High School
Hudson, NH06.2023
Skills
- Time Management
- Hard Working
- Communication Skills
- New Hire Training
- Billing and Payment Processing
- Team Leadership
Timeline
Volunteer
Hudson Food Pantry
08.2022 - 06.2023
Barista Trainer
Starbucks
10.2020 - Current
High School Diploma -
Alvirne High School
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