Katelyn Nguyen
Revere
Summary
Experienced Transportation Coordinator with expertise in inbound and outbound logistics functions. Proven ability to train team members and enhance operational processes through collaboration with management. Proficient in data management tools such as YMS, BlueYonder TMS, and Power BI, ensuring accuracy and efficiency in logistics operations. Strong analytical and problem-solving skills, with a focus on communication to prevent financial loss and improve overall performance. I am focused, proactive, and dependable. With the capacity to learn quickly, I embrace technology with ease and welcome challenges. Works well under pressure, is adaptable, and is ready to be a strong team player.
Overview
11
11
years of professional experience
Work History
TRANSPORTATION COORDINATOR
Marshalls Distribution Center
Woburn
05.2023 - Current
- Oversee and manage crossdock operations, ensuring precise execution of shipping plans and schedules.
- Generate and update load IDs in I-Track as outbound shipments are completed, depart, and arrive.
- Communicate with carriers regarding any issues, such as delayed pickups, late arrivals, or damaged trailers.
- Leverage in-depth knowledge of BlueYonder TMS to verify inbound shipments, plan, and upload weekly outbound schedules based on the Power BI network forecast.
- Perform audits on YMS to ensure accuracy in carrier and trailer details.
- Communication with internal and external partners to mitigate potential issues and prevent financial loss for the company.
- Review and verify detention and bobtail charges to ensure compliance.
- Train new members and managers in the coordinator role.
- Collaborate closely with management to identify opportunities for refining and improving processes.
ES DATA ENTRY
Marshalls Distribution Center
Woburn
10.2022 - 05.2023
- Utilized JDA/JDA Client and Power BI to analyze daily associate activities, resolving data transmission issues.
- Collaborated with operations supervisors to ensure timely and accurate Payroll Extraction processes.
- Monitored adjustments for prompt processing, aligned with Incentive Pay deadlines.
- Facilitated coordination with operational supervisors to achieve strategic goals.
DATA CENTER OPERATOR
Marshalls Distribution Center
Woburn
10.2021 - 10.2022
- Operated PC, SCAN terminal, laser printers, high-speed and low-speed printers, and cutters.
- Printed, sorted, filed, and matched tickets to distributions, store labels, and locators.
- Managed time efficiently to complete tasks on schedule and meet deadlines.
GENERAL WAREHOUSE ASSOCIATE (LUD)
Marshalls Distribution Center
Woburn
01.2020 - 10.2021
- Verified accuracy and quality of incoming shipments through meticulous documentation checks.
- Examined products for errors, ensuring proper tagging and identification.
- Processed incoming shipments, confirming item accuracy against purchase orders.
- Managed product transfers between warehouses via internal paperwork processing systems.
Receptionist
Place 28 Nails and Spa
Saugus
03.2017 - 02.2020
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled, confirmed, and coordinated appointments using SalonTarget Software.
- Provided leadership during times of organizational change or crisis situations.
- Assessed technicians' skillsets and assigned tasks accordingly for optimal efficiency.
Waitress
Pho Bistro
Malden
09.2014 - 03.2017
- Delivered knowledgeable and friendly services for routine inquiries and service complaints.
- Maintained an upbeat attitude while addressing all guest needs with attention to detail.
- Balanced cash drawer by accurately calculating and verifying orders.
- Checked guest satisfaction upon delivery of all food items to ensure quality.
- Assisted kitchen staff in garnishing plates and preparing desserts and salads.
- Set and bussed tables as necessary, adhering to sanitation standards.
- Addressed issues promptly by relaying complaints directly to management.
- Managed multiple priorities in a fast-paced environment while memorizing daily specials.
Dental Assistant
Malden Dental Care
Malden
06.2015 - 11.2016
- Coordinated patient flow by establishing efficient schedules and adapting strategies for varying workloads.
- Sanitized equipment, cleaned treatment rooms, and restocked supplies after each patient's visit.
- Gathered and reviewed patient records to facilitate prompt assessments and treatment decisions by dentists.
- Educated patients on treatment procedures and provided guidance on post-procedure care.
- Entered patient data into dental record systems while ensuring strict confidentiality compliance.
- Performed digital X-rays using radiographic equipment for diagnostic purposes.
- Managed billing inquiries from insurance companies regarding submitted claims.
- Assisted dentists during procedures by passing instruments and managing suction devices.
Education
High School -
Medford High School
06.2014
Some College (No Degree) - Mathematics and Computer Science
Umass Boston
Skills
- Analytical problem solving
- Attention to detail
- Business operations expertise
- Effective communication
- Data entry proficiency
- Reliability and trustworthiness
- Computer literacy
- Strong work ethic
- Flexible availability
- Positive demeanor
- Licensed esthetician
- Licensed dental assistant
- Fluency in Vietnamese
Timeline
TRANSPORTATION COORDINATOR
Marshalls Distribution Center
05.2023 - Current
ES DATA ENTRY
Marshalls Distribution Center
10.2022 - 05.2023
DATA CENTER OPERATOR
Marshalls Distribution Center
10.2021 - 10.2022
GENERAL WAREHOUSE ASSOCIATE (LUD)
Marshalls Distribution Center
01.2020 - 10.2021
Receptionist
Place 28 Nails and Spa
03.2017 - 02.2020
Dental Assistant
Malden Dental Care
06.2015 - 11.2016
Waitress
Pho Bistro
09.2014 - 03.2017
High School -
Medford High School
Some College (No Degree) - Mathematics and Computer Science
Umass Boston
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