Katelynn Monroe
Danvers
Summary
Dynamic professional with a proven track record at Tremont Lodge and Resort, excelling in customer service and organization. Skilled in scheduling and data entry, I enhance guest experiences while maintaining operational efficiency. Adept at multitasking and collaborating with teams, I ensure quality standards are met in fast-paced environments.
Professional in manufacturing operations with solid experience in injection molding. Skilled in machine setup, troubleshooting, and maintenance, ensuring high-quality production standards. Strong focus on team collaboration and flexibility with changing priorities. Reliable problem-solver with commitment to safety and efficiency.
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
4
4
years of professional experience
Work History
Receptionist
Tremont Lodge and Resort
Townsend, TN
04.2025 - 11.2025
- Greeted and assisted guests upon arrival, ensuring a welcoming atmosphere.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Scheduled and coordinated reservations, enhancing guest experience and satisfaction.
- Maintained accurate records of guest check-ins and check-outs for operational efficiency.
- Collaborated with housekeeping staff to ensure rooms met quality standards for guest comfort.
- Resolved customer problems and complaints.
Injection Molding Machine Operator
Flex-N-Gate
Rockford, TN
07.2024 - 10.2024
- Operated injection molding machines, ensuring adherence to quality standards and production schedules.
- Monitored machinery performance, troubleshooting issues to minimize downtime and maintain efficiency.
- Collaborated with team members to optimize production processes and enhance workflow efficiency.
- Conducted routine maintenance on equipment, identifying potential issues before they escalated into major repairs.
Remodeler
Walamrt
Knoxville, TN
09.2023 - 01.2024
- Assisted in remodeling projects, ensuring adherence to safety and quality standards.
- Executed tasks involving installation of fixtures and finishes with minimal supervision.
- Collaborated with team members to optimize workflow and enhance project efficiency.
- Operated hand and power tools safely while maintaining a clean work environment.
- Learned and applied techniques for effective space planning during renovations.
Crew Member
Bojangles' Famous Chicken 'n Biscuits
Alcoa, TN
08.2021 - 01.2023
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment to prepare food items efficiently.
- Maintained cleanliness and organization of workstations for safety compliance.
- Assisted in training new crew members on operational procedures.
- Collaborated with team to ensure timely service during peak hours.
Education
High School Diploma -
Heritage High School
Maryville, TN05-2023
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer and client relations
- Scheduling
- Greeting and seating clients
- Data inputting
- Calendar management
- Documentation and reporting
- Office management
- Typing speed
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Process documentation
- Cycle time reduction
- Tooling adjustments
- Computer skills
- Injection molding techniques
- Safety awareness
- Safety
Languages
English
Full Professional
Timeline
Receptionist
Tremont Lodge and Resort
04.2025 - 11.2025
Injection Molding Machine Operator
Flex-N-Gate
07.2024 - 10.2024
Remodeler
Walamrt
09.2023 - 01.2024
Crew Member
Bojangles' Famous Chicken 'n Biscuits
08.2021 - 01.2023
High School Diploma -
Heritage High School