Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Allen

Shelburne Falls

Summary

Personable and dedicated with experience in the customer service industry. Positive attitude and proven skill in establishing rapport with clients. Motivated to maintain and demonstrate passion for building relationships, and growing work experience.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Professional Turf Services
Ludlow
04.2025 - 05.2026
  • Assist customers with inquiries about turf services and ensure customer satisfaction.
  • Process invoices with timely billing and accurate records.
  • Collaborate on site to compile detailed estimates.

Education

High School Diploma -

Frontier Regional / Mohawk Trail Regional
Deerfield, MA / Buckland, MA
05-2025

Some College (No Degree) - Critical Social Thought

Holyoke Community College
Holyoke, MA
07-2026

Skills

  • Customer service
  • Invoice processing
  • Invoice management
  • Paperwork processing
  • Email management
  • Effective communication
  • Verbal and written communication
  • Critical thinking
  • Research skills
  • Empathy and patience

Timeline

Customer Service Representative

Professional Turf Services
04.2025 - 05.2026

High School Diploma -

Frontier Regional / Mohawk Trail Regional

Some College (No Degree) - Critical Social Thought

Holyoke Community College
Katherine Allen