Katherine Marshall
Woburn,MA
Summary
Experienced in program and outreach coordination, excels at streamlining access to services and fostering interdisciplinary collaboration. Skilled in collaborating with teams to support complex needs. Ready to advance as Program Coordinator III, leveraging expertise to enhance organizational effectiveness and participant outcomes.
Overview
20
20
years of professional experience
Work History
Program Coordinator II (Outreach Lead)
MassAbility
01.2016 - Current
- Manage a caseload of 15 MFP-CL, ABI-N, and DEMO eligible participants utilizing person-centered planning to help in maximize people's safety and independence in the community.
- Provide outreach to 25 skilled nursing facilities and assist potential applicants in the eligibility process of MassHealth waivers.
- Assist participants in developing a Plan of Care unique to their specific needs and goals to develop Individual Support Plans (ISPs).
- Work collaboratively with participants, families, vendor agencies, and all other members involved in transitioning participants back home while ensuing services and supports are adequate and appropriate for each person.
Care Coordinator
Springwell
10.2014 - 01.2016
- Conducts in-home initial, quarterly, and annual assessments for elders and people with disabilities
- Determines needs and eligibility for government subsidized services
- Works with consumers and family members to formulate service plans to ensure safety and independence while remaining at home
- Coordinates services with vendor agencies
- Provides daily office hours to meet one on one with consumers to assist with problem solving, as well as assistance applying for government services such as Mass Health and EBT benefits
- Provides consultation and assistance for all residents of building
- Establishes and maintains professional relationships with consumers, family members, co-workers, and community professionals
Teaching Assistant
Winchester Public Schools
02.2013 - 10.2014
- Teaching Assistant at both the Lynch Elementary School and the Ambrose Elementary School
- Work with classroom teacher in planning and implementing daily activities for a diverse integrated Pre-K classroom
- Help behaviorally challenged students overcome numerous social situations
- Foster the developmental needs for students diagnosed with Developmental Delays, ADHD, Spectrum Disorders, and Mood Disorders
- Tutor students independently or in small groups
- Maintain a neat and arranged classroom
- Carry out classroom management and discipline Ensure safety of students’ arrival and departure
- Foster the developmental needs for students diagnosed with ADHD, Attachment Disorder, Non-Verbal Learning Disorder, PTSD, and Mood Disorder
- Provide assistance to the lead teacher on a regular basis
- De-escalate students in need
- Help behaviorally challenged students overcome numerous social situations
- Correct and critique student’s work and provide personal feedback
- Construct and conduct custom lesson plans tailored for each student’s individual need
Senior Case Manager - School to Career (2009)
Triangle, Inc.
09.2005 - 12.2012
- Provides employment services/training for people with disabilities
- Provide support in classroom setting with work ethics lessons
- Facilitate students IEP/ISP
- Lead crisis and behavioral interventions
- Assist in coordination of community business tours
- Ensure contracted jobs are competed in a timely manner
- Accompany students to business partners in the community
- Assist with job shadowing and training in community businesses
- Observe, take notes, and update database with student performance information
- Assist in the development of job leads to enhance community partnerships
- Monitor student job performance, attitude, and behavior for appropriateness
- Provide individual counseling to the students when necessary
- Train students on work tasks, appropriate behavior and ethics that will enable successful employment in the workplace
- Identify need for assistive technology
- Compile accurate attendance and progress reports
- Help students obtain skills that assist with employment independence such as travel training
- Respond to inquiries or complaints from customers, regulatory agencies, or family members
Education
Master's -
University of Massachusetts
Boston, MA01.2011
Bachelor of Arts - Social Science with a concentration in Social Work
Westfield State University
Westfield, MA01.1995
Skills
- 20 years supporting individuals with disabilities
- Skilled in developing and implementing Individual Support and Education Plans
- Client engagement across all age groups
- Experienced in HCSIS database management
- Understanding of Mass Health eligibility criteria
- Adaptation to client requirements
- Skilled in document interpretation
- Independently motivated and detail-oriented
- Proficient in office management
- Independent task management
- Flexible workload management
Timeline
Program Coordinator II (Outreach Lead)
MassAbility
01.2016 - Current
Care Coordinator
Springwell
10.2014 - 01.2016
Teaching Assistant
Winchester Public Schools
02.2013 - 10.2014
Senior Case Manager - School to Career (2009)
Triangle, Inc.
09.2005 - 12.2012
Master's -
University of Massachusetts
Bachelor of Arts - Social Science with a concentration in Social Work
Westfield State University
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