Kathreene Aericko
Hyannis
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced as an Online Pickup Lead at Stop and Shop. Proven ability to enhance customer satisfaction through effective teamwork and multitasking. Recognized for efficiently resolving issues and maintaining high standards in service and operations.
Overview
2026
2026
years of professional experience
Work History
Online Pickup Lead
Stop and Shop
06.2020 - Current
Shop for orders, quality check orders, fridge check, clean shelves ,clean carts, handle customer complaints, check with other departments for out of stock items, assist associates,
Sales Associate
Wendys Fast Food
2017 - 2017
Provided customer service, cleaned soda system, cleaned lobby, resolved issues
Night Manager
McDonald's Restaurant
2016 - 2017
Supervised night operations, counted registers at the end of the night, resolved customer issues efficiently,
Education
Associate of Applied Science - Criminal Justice
Everett Community College
Everett, WA10.2014
High School Diploma -
Cocke County High School
Newport06.2009
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking Abilities
Timeline
Online Pickup Lead
Stop and Shop
06.2020 - Current
Sales Associate
Wendys Fast Food
2017 - 2017
Night Manager
McDonald's Restaurant
2016 - 2017
Associate of Applied Science - Criminal Justice
Everett Community College
High School Diploma -
Cocke County High School