Kathryn Fanelli
Amherst
Summary
Experienced in cash handling, customer service, and transaction processing in fast-paced retail settings. Leverages strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency, with a track record of accuracy and conflict resolution. Additionally skilled in providing support and using strong interpersonal abilities to create welcoming and engaging environments.
Overview
4
4
years of professional experience
Work History
Cashier/Cook
Muffin House Cafe
08.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Paraprofessional
Spencer-East Brookfield Regional School District
07.2024 - 08.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Education
Bachelor of Arts - Psychology
University of Massachusetts, Amherst
Amherst, MA05-2027
High School Diploma -
Medway High School
Medway, MA06-2023
Skills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Effective communication
- Positive attitude
- Reliability
Timeline
Paraprofessional
Spencer-East Brookfield Regional School District
07.2024 - 08.2024
Cashier/Cook
Muffin House Cafe
08.2021 - Current
Bachelor of Arts - Psychology
University of Massachusetts, Amherst
High School Diploma -
Medway High School
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