Katie Buckley
East Taunton
Summary
Dynamic and dedicated professional with experience as a Shift Manager at Dunkin' Donuts, excelling in customer service and team leadership. Proven ability to manage schedules and enhance client relationships while ensuring operational efficiency. Committed to animal safety and well-being, demonstrated through volunteer dog sitting, fostering trust with pet owners.
Overview
4
4
years of professional experience
Work History
Dog Sitter
Volunteer Work
03.2024 - Current
- Provided attentive care to dogs, ensuring their safety and well-being during visits.
- Maintained clean and organized living environments for pets, enhancing comfort and hygiene.
- Developed trusting relationships with pet owners through effective communication and updates.
Shift Manager
Dunkin' Donuts
07.2021 - Current
- Supervised daily operations to ensure efficient service and product quality standards.
- Trained and mentored team members on customer service best practices and operational procedures.
- Managed inventory levels, placing orders to maintain stock and minimize waste.
- Conducted performance evaluations, providing feedback to improve employee productivity and morale.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
High School Diploma -
Norton High School
Norton MA05-2024
Skills
- Schedule management
- Written and verbal communication
- Dog walking
- Client relationship management
- Positive attitude
- Punctual and reliable
- Customer service
- Flexible schedule
- Animal safety
- Schedule coordination
Timeline
Dog Sitter
Volunteer Work
03.2024 - Current
Shift Manager
Dunkin' Donuts
07.2021 - Current
High School Diploma -
Norton High School