Katie Hennessey
Yarmouthport ,MA
Summary
Accomplished law enforcement professional with a proven track record at Mashpee Police Department, adept in conflict mediation and community relations. Expertise in developing safety plans and fostering trust within the community. Demonstrated success in crisis planning and de-escalation, ensuring safety and resolving issues efficiently.
Overview
13
13
years of professional experience
1
1
Certification
Work History
School Resource Officer
Mashpee Police Department
09.2020 - Current
- Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
- Collaborated with administration and teachers to develop safety plans.
- Performed conflict resolution between student body, parents, teachers, and administration.
- Provided security and safety to school staff and students.
- Worked independently and collaboratively to resolve urgent criminal and non-criminal issues.
Patrol Officer
Mashpee Police Department
04.2018 - Current
- Patrolled designated areas in patrol vehicle and on foot.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
Police Dispatcher
Yarmouth Police Department
03.2012 - 04.2018
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Used specialized software to track and maintain case incident numbers and logs.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
Education
Bachelor of Arts - Criminal Psychology
Western New England College
Springfield, MA 05-2004
Skills
- Conflict mediation
- De-escalation techniques
- Community relations practices
- Conflict resolution skills
- Crisis planning experience
- Liaison skills
Certification
- MPTC Police Academy Certification
- Sexual Assault Investigator
- LHLN Significant Leader Certification
- NASRO - Certified School Resource Officer
- ALICE Instructor Certification
- Health and Wellness Instructor
- Group Crisis Intervention - CISM Team Leader
Timeline
School Resource Officer
Mashpee Police Department
09.2020 - Current
Patrol Officer
Mashpee Police Department
04.2018 - Current
Police Dispatcher
Yarmouth Police Department
03.2012 - 04.2018
Bachelor of Arts - Criminal Psychology
Western New England College
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