Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Katio Depina

Boston

Overview

18
18
years of professional experience

Work History

Medical Assistant II

Cambridge Health Alliance-Everett Hospital
Somerville
08.2007 - Current
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Contacted medical facilities to schedule patients for admission.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Collected samples from patients for laboratory testing purposes.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Explained treatment procedures and physicians' instructions.
  • Incorporated outside records into charts and EHR.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Handled general office duties to support administrative staff during peak hours.
  • Assisted back office patient processes to reduce office wait times.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Prepared treatment rooms for patient examinations.
  • Processed orders for medical supplies and lab equipment.
  • Educated patients about medications, procedures and physician's instructions.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Organized patient charts before each day's clinic sessions began.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Lab Technician/Phlebotomist

Uphams Corner Health Center
Boston
09.2006 - 11.2007
  • Ensured compliance with federal regulations governing laboratory procedures.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Maintained a clean, safe, and organized work environment.
  • Collected specimen samples and transported to laboratory for processing.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
  • Maintained accurate records of collected specimens and test results.
  • Provided excellent customer service while interacting with patients.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Assisted in the training and mentoring of new phlebotomy staff.
  • Maintained patient comfort and safety throughout the phlebotomy process.
  • Reported any abnormal results or trends to supervisor or laboratory manager.
  • Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
  • Demonstrated proficiency in using a variety of collection techniques and equipment.
  • Prepared specimens for transport to external laboratories.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Used heel and finger stick methods to obtain blood from capillaries.
  • Conducted quality control checks to ensure the accuracy of test results.
  • Responded quickly and effectively to emergency situations.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Monitored patients for adverse reactions and provided immediate care as needed.
  • Adhered to all healthcare regulations, including HIPAA and OSHA standards.
  • Participated in continuing education to stay current with phlebotomy practices.

Education

Medical Assistant Certificate - Medical Assistant

Clark University
Worcester, MA
06-2006

High School Diploma -

Madison Park High School
Boston, MA
06-1999

Skills

  • Phlebotomy
  • Medical office administration
  • CPR
  • Maintaining confidentiality
  • Medical procedures
  • Venipuncture and phlebotomy
  • Proper sterilization techniques
  • Medical equipment operation
  • Medical terminology knowledge
  • Electrocardiography (EKG)
  • Disease prevention education
  • EKG set up and monitoring
  • Medical terminology proficiency
  • Vital signs and examinations
  • Calm and level-headed under duress
  • Anatomy and physiology
  • Professionalism and ethics
  • First aid
  • HIPAA compliance

Languages

Spanish
Full Professional
Portuguese
Native/ Bilingual
English
Full Professional

References

References available upon request.

Timeline

Medical Assistant II

Cambridge Health Alliance-Everett Hospital
08.2007 - Current

Lab Technician/Phlebotomist

Uphams Corner Health Center
09.2006 - 11.2007

Medical Assistant Certificate - Medical Assistant

Clark University

High School Diploma -

Madison Park High School

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