Katrina Portley
Boston
Summary
Personable and compassionate individual with a natural affinity for animals, dedicated to providing top-tier care in a kennel environment. Possesses foundational understanding of animal behavior and health, coupled with skills in maintaining clean and safe living spaces. Aims to ensure well-being and comfort of all animals under care, fostering a positive and nurturing environment.
Overview
3
3
years of professional experience
Work History
Professional Dog Bather
A Hair Of The Dog
04.2025 - Current
- Reduced wait times for appointments through effective time management skills and efficient use of resources.
- Increased efficiency in the bathing process by implementing a streamlined system for organizing and managing supplies.
- Demonstrated knowledge of various breed-specific grooming requirements, ensuring proper care for each individual dog.
- Promoted a calming environment during baths by utilizing gentle handling techniques, reducing stress levels for both dogs and pet owners.
Administrative Assistant
Summit County Animal Control and Shelter
06.2024 - 10.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Kennel Technician
Valley Shore Animal Welfare League
07.2022 - 08.2023
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Improved animal health by administering medications as directed by veterinarians.
Education
Associate of Science - Veterinary Science
Penn Foster College
Scottsdale, AZ08-2026
Associate of Arts - American Sign Language
Santa Barbara City College
Santa Barbara, CA05-2022
Skills
- Strong communication skills
- Gentle handling
- Patience and calmness
- Empathy for animals
- Proper bathing techniques
- Sanitation and cleanliness
- Animal handling expertise
- Care monitoring
- Customer service
- Computer skills
- Office administration
Timeline
Professional Dog Bather
A Hair Of The Dog
04.2025 - Current
Administrative Assistant
Summit County Animal Control and Shelter
06.2024 - 10.2024
Kennel Technician
Valley Shore Animal Welfare League
07.2022 - 08.2023
Associate of Science - Veterinary Science
Penn Foster College
Associate of Arts - American Sign Language
Santa Barbara City College
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