Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Katy Rosario

Lawrence

Summary

Dynamic and detail-oriented Certified Pharmacy Technician with proven expertise at Walgreens in medication dispensing and patient confidentiality. Recognized for enhancing workflow efficiency and delivering exceptional customer service. Strong problem-solving abilities and management skills ensure accurate inventory control and effective team collaboration in fast-paced environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Certified Pharmacy Technician

Walgreens
02.2017 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Administer vaccines
  • Efficiently operated cash registers
  • Managed employees schedule

Western Union Agent Cashier

Polanco Tax Services and Insurance
03.2015 - 06.2017
  • Receive and receipt a variety of payments and other cash and cash-related transactions
  • Answered customers' questions, and provided information on procedures
  • Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change.
  • Greeted customers entering the Store
  • Resolved customer complaints.
  • Do phone recharge
  • Manager in training: such duties involve opening and closing the regis

Metro Pcs Promotor

Metro Pcs
05.2013 - 2015
  • Extensive knowledge of principles and methods for showing, promoting, and selling products and services.

Education

GED -

Lawrence Adult Learning Center
Lawrence, MA

Skills

  • Management skills
  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Insurance billing
  • Medication dispensing
  • Patient confidentiality
  • Pharmacy and customer records management
  • Drug inventory control
  • Certified pharmacy technician
  • Cash handling
  • Provide excellent customer service in completing transactions efficiently and in a friendly, professional manner

Certification

Pharmacy technician certification, CPR certication

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Senior Certified Pharmacy Technician

Walgreens
02.2017 - Current

Western Union Agent Cashier

Polanco Tax Services and Insurance
03.2015 - 06.2017

Metro Pcs Promotor

Metro Pcs
05.2013 - 2015

GED -

Lawrence Adult Learning Center
Katy Rosario