Katy Tejada
Nantucket Home Healthcare
Nantucket
1
Language
6
years of professional experience
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Work History
Certified Nursing Assistant
5 Years 3 Months- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Observed patients for any changes in their physical or mental condition.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
Medical Assistant
2 Years 8 Months- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Registered new patients into practice management software program accurately entering demographic information.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Certified Nursing Assistant
1 Year 3 Months- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Used mobility devices to transport patients.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
Education
Some College (No Degree) - General Studies
High School Diploma
Skills
Documentation expert
HIPAA compliance
Conducting intakes
Electronic charting
Attention to detail
Team collaboration
Time management
Achievements
Member of the Alpha Kappa Mu Honor Society
Dean's list for Outstanding Academic Achievement
Merit's list for Outstanding Academic Achievement
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Health imperatives
05.2022 - 01.2025Read More
Certified Nursing Assistant
Nantucket Home Healthcare
05.2021 - CurrentRead More
Certified Nursing Assistant
Our Island Home
05.2020 - 08.2021Read More
Nantucket High School
High School Diploma
Read More
Bunker Hill Community College
Some College (No Degree) from General Studies
Read More