Kayla Bayanilla
Taunton
Summary
I am a dedicated worker. I take pride in my job and execute my work very precisely. Helping people comes naturally, and catering to the needs of customers is my main focus, no matter what the work is. Keeping a positive mindset and attitude is key in my work.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Host
Applebee's Grill + Bar
Raynham
03.2021 - 04.2022
- Managed seating arrangements to optimize guest flow and comfort.
- Assisted in maintaining cleanliness and organization of the front area.
- Answered phone calls and made reservations for customers efficiently.
- Provided menus and informed guests about daily specials and promotions.
- Handled guest inquiries and concerns with professionalism and courtesy.
- Greeted guests and gathered information to seat groups or place on waitlist.
Host
Riverhouse
Taunton
08.2022 - 08.2023
- Managed seating arrangements to optimize guest flow and comfort.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Assisted servers in seating guests by escorting them to their tables.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Food Preparation Worker
Michelle's Ah-Mazing Grazing
East Taunton
07.2023 - Current
- Prepared ingredients for various grazing boards and platters.
- Maintained cleanliness and organization in food preparation areas.
- Assisted with menu planning and ingredient sourcing for events.
- Operated kitchen equipment safely and efficiently during food prep.
- Followed food safety guidelines to maintain quality standards.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Ensured that all health regulations regarding food handling were followed during preparation process.
- Packaged and stored food products appropriately for proper handling and preservation.
Education
High School Diploma -
Taunton High School
Taunton, MA06-2023
Skills
- Food safety compliance
- Reservation scheduling
- Event coordination
- Customer service
- Time management
- Attention to detail
- Effective communication
- Team collaboration
- Cleanliness maintenance
- Multitasking proficiency
- Food allergy awareness
- POS software
- Takeout order processing
Certification
ServSafe Certified by The National Restaurant Association
Received in 2023
Received in 2023
Timeline
Food Preparation Worker
Michelle's Ah-Mazing Grazing
07.2023 - Current
Host
Riverhouse
08.2022 - 08.2023
Host
Applebee's Grill + Bar
03.2021 - 04.2022
High School Diploma -
Taunton High School