Kayla Cardin
Blackstone
Summary
Dedicated, compassionate, and motivated individual with 17 years of professional work experience. Seeking the next step in a career path that aligns with my positive outlook, empathetic nature, and diverse skill set. Proven ability to maintain and environment of learning and success. Hoping to utilize educator skills and social services experience to help facilitate resources for community members.
Overview
16
16
years of professional experience
Work History
Outreach Coordinator
Town of Blackstone - Council on Aging
06.2023 - Current
- Facilitated resources for senior and disabled members of the community
- Fostered professional relationships with residents to better serve the needs of each individual
- Collaborated with interdisciplinary teams to develop comprehensive plans for addressing community needs
- Navigated complex community dynamics with diplomacy and thoughtfulness, fostering trust and credibility among diverse groups
- Assessed community needs and identified resources for social and community service programs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Registration Scheduler
Milford Regional Physician Group
06.2008 - Current
- Floated between pediatric, family, internal, and specialty medicine sites assisting in clerical duties such as scheduling patient appointments and diagnostic tests, answering phones, and scanning documents into EMR systems (EPIC and Centricity)
- Assisted in the training of new staff of four urgent care locations for all new hires
- Investigated denied claims and submitted data to obtain insurance referrals, ensuring that appeals were processed in a timely manner
- Interacted daily with urgent care providers and clinical staff to maintain communication and an environment of seamless patient care
Surgical Scheduling Coordinator
Lifespan Physician Group
02.2023 - 06.2023
- Scheduled various gastro-intestinal procedures
- Coordinated care of patients by communicating with partnering healthcare organizations
- Maintained detailed documentation in an electronic health record (EPIC)
- Educated patients on surgical expectations and procedural preparation
Clerical Group Leader
Lifespan: Rhode Island Hospital
12.2022 - 02.2023
- Served as a resource to staff members seeking advice on workflows, insurance related inquiries, and booking patients for diagnostic tests
- Created monthly schedules and managed daily staffing to ensure modalities were fully supported
- Attended managerial trainings to continue with professional growth
- Evaluated employee skills and knowledge regularly
- Trained and mentored individuals
Music Educator/Theatre Director/Outreach Coordinator
Apple Tree Arts
08.2018 - 11.2022
- Developed curriculum for music in early childhood
- Coordinated schedules for direct reports
- Provided music enrichment in the community through outreach into daycare centers, preschools, and libraries, as well as teaching on-site classes
- Involved with hiring process of new teachers
- Individualized instruction for private lesson students
- Directed musical theatre productions for students in grades 1-4
Education
Master of Arts - Curriculum And Instruction
University of Connecticut
Storrs, CT05.2015
Bachelor of Arts - Music
University of Connecticut
Storrs, CT05.2013
Bachelor of Science - Music Education
University of Connecticut
Storrs, CT05.2013
Skills
- Adaptable
- Analytical Decision Maker
- Communicative
- Creative Problem Solver
- Detailed
- Empathetic
- Good Listener
- Tech-Savvy
Timeline
Outreach Coordinator
Town of Blackstone - Council on Aging
06.2023 - Current
Surgical Scheduling Coordinator
Lifespan Physician Group
02.2023 - 06.2023
Clerical Group Leader
Lifespan: Rhode Island Hospital
12.2022 - 02.2023
Music Educator/Theatre Director/Outreach Coordinator
Apple Tree Arts
08.2018 - 11.2022
Registration Scheduler
Milford Regional Physician Group
06.2008 - Current
Master of Arts - Curriculum And Instruction
University of Connecticut
Bachelor of Arts - Music
University of Connecticut
Bachelor of Science - Music Education
University of Connecticut
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