Kayla Kyles
Springfield
Summary
Dedicated Customer Service Representative with strong communication and problem-solving skills. Focused on enhancing customer experiences and driving sales through effective engagement and logistics management.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Davids Bridal
West Springfield
02.2024 - Current
- Engaged in one-on-one customer interactions to enhance service experience.
- Conducted phone communications to address inquiries and facilitate sales.
- Sold dresses, contributing to overall retail performance.
- Managed shipment logistics to ensure timely delivery of products.
Education
Accounting
Western New England University
Springfield, MA05-2028
High School Diploma -
Springfield Renaissance School
Springfield, MA06-2024
Skills
- Communication skills
- Time management
- Responsibility and accountability
- Problem solving
- Sales strategies
- Professionalism
- Adaptive team player
- Work flexibility
Affiliations
College Track Athlete
Full- time student
Accomplishments
- Honor roll in high school
- Most dedicated/ lead player award (soccer)
- Received four- year scholarship to Western New England University
Timeline
Customer Service Representative
Davids Bridal
02.2024 - Current
Accounting
Western New England University
High School Diploma -
Springfield Renaissance School
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