Summary
Overview
Work History
Education
Skills
Timeline
Generic

KAYLA MACY

Westwood

Summary

Motivated individual with a strong work ethic and the ability to work well under pressure. Notable organizational and team collaboration skills with the adaptability of the critical thinking process.

Overview

6
6
years of professional experience

Work History

Bayhost

Topgolf
05.2024 - 08.2024
  • Answered guest questions with responses about the menu, promotions, and specials.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Attended to guests at reserved events, ensuring a seamless and enjoyable experience in a high-energy entertainment venue.

Ice Cream Server

Bertie's Creative Creamery
03.2022 - 08.2023
  • Prepared ice cream orders quickly and accurately
  • Kept kitchen, counter, and dining areas cleaned and sanitized
  • Greeted incoming customers and provided reliable, friendly customer service

Retail Sales Associate

Altar'd State
11.2022 - 04.2023
  • Maintained clean sales floor
  • Organized merchandise in an appealing fashion
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items

Barista

Starbucks
03.2021 - 08.2022
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs
  • Managed time effectively to balance front-of-house tasks and back-of-house responsibilities during busy periods
  • Recognized as a Creative Trainer for specialized drinks

Lifeguard

Dedham Health And Athletics
02.2021 - 06.2021
  • Monitored safety of guests in and around swimming pool
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions

Soccer Referee

Westwood Youth Soccer
09.2018 - 11.2020
  • Monitored and managed soccer games to verify safety and promote good sportsmanship for players
  • Exercised decisions on goals, offsides and fouls to determine accuracy and fairness of game results

Gate Guard

Hale Reservation
06.2019 - 09.2019
  • Ran check-in services independently for the welcome area
  • Greeted families and patrons into the facility

Education

Bachelor of Science - Finance, Pre-Law

University of Florida
Gainesville, FL
05.2027

High School Diploma -

Westwood High School
Westwood, MA
06.2023

Skills

  • Leadership
  • Customer Service
  • Team Player
  • Critical Thinking
  • Creativity
  • Positive Attitude
  • Creative Trainer
  • Maintaining composure

Timeline

Bayhost

Topgolf
05.2024 - 08.2024

Retail Sales Associate

Altar'd State
11.2022 - 04.2023

Ice Cream Server

Bertie's Creative Creamery
03.2022 - 08.2023

Barista

Starbucks
03.2021 - 08.2022

Lifeguard

Dedham Health And Athletics
02.2021 - 06.2021

Gate Guard

Hale Reservation
06.2019 - 09.2019

Soccer Referee

Westwood Youth Soccer
09.2018 - 11.2020

High School Diploma -

Westwood High School

Bachelor of Science - Finance, Pre-Law

University of Florida

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KAYLA MACY