Kaylee Carcione
Woburn
Summary
Dynamic healthcare professional with a strong background in operations management and team leadership. Skilled in streamlining processes and developing policies that enhance compliance and patient care. Committed to driving team performance and operational excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Clinic Manager
Skin Laundry
Watertown, MA
05.2023 - Current
- Streamlined patient scheduling process to enhance clinic efficiency.
- Led monthly meetings based on how we built connections with our teammates and perfecting the dance between all staff- both front and back of house- for the entire district.
- Assisted in developing clinic policies and procedures for improved compliance.
- Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.
- Assisted in the hiring process for new staff members, ensuring a diverse and talented team of healthcare professionals.
Assistant Clinic Manager
Semper Laser
Maynard, MA
10.2022 - 04.2023
- Assisted in developing marketing materials for the clinic, increasing local awareness of available services and attracting new patients.
- Maintained accurate records of patient interactions and clinic operations for reporting purposes.
- Participated in community outreach events representing the clinic and fostering positive relationships with local organizations.
- Improved staff performance through regular training sessions and continuous feedback on their progress.
- Managed clinic budget, reducing unnecessary expenses while prioritizing essential resources for optimal patient care.
Merchandising Manager
Gap
Peabody, MA
03.2015 - 09.2022
- Developed innovative visual displays that enhanced customer engagement and boosted sales performance.
- Led cross-functional teams to implement seasonal merchandising strategies aligned with brand guidelines.
- Mentored junior staff on visual merchandising best practices, fostering a cohesive team environment.
- Streamlined inventory management processes for display materials, reducing waste and improving efficiency.
- Adapted quickly to changing trends within the retail industry, embracing new methods when necessary while maintaining consistent results in sales performance metrics.
- Increased sales revenue by strategically placing high-demand products in visually prominent areas.
Education
Associate of Science - Psychology
University of Massachusetts Lowell
Lowell05-2016
Skills
- Clinical management
- Performance management
- Employee onboarding
- Customer relationship management (CRM)
- Patient care coordination
- Team management
- Healthcare regulations compliance
- Operations management
- Administrative leadership
- Team leadership
- Time management
- HIPPA
Certification
10 Hour OSHA General Industry Safety
Timeline
Assistant Clinic Manager
Skin Laundry
05.2023 - Current
Assistant Clinic Manager
Semper Laser
10.2022 - 04.2023
Merchandising Manager
Gap
03.2015 - 09.2022
Associate of Science - Psychology
University of Massachusetts Lowell