Summary
Overview
Work History
Education
Skills
Timeline
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Kaylee Claudio

Foxborough

Summary

Dynamic operations manager with a proven track record of enhancing organizational performance through innovative employee motivation strategies and rigorous policy enforcement. Expertise in industry best practices, market trends, and regulatory compliance ensures alignment with operational goals and fosters sustainable growth. Recognized for a strong analytical approach to business planning and adeptness in resolving complex challenges, driving teams toward excellence and efficiency. Committed to cultivating a high-performance culture that empowers employees and elevates overall productivity.

Overview

5
5
years of professional experience

Work History

Task Associate

Ulta
05.2025 - Current
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used in-store system to locate inventory and place special orders for customers.

Assistant Store Manager

Cumberland Farms
04.2024 - 04.2025
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Assistant Manager

Sally's Beauty Supply
11.2021 - 04.2024
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Defined clear targets and objectives and communicated to other team members.
  • Developed detailed plans based on broad guidance and direction.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Production Associate

Savers Thrift Store
07.2020 - 08.2021
  • Organized work to meet demanding production goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Checked and wrapped items, placed in boxes and labeled cartons for shipping.
  • Resolved issues quickly to maintain productivity goals.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.

Education

High school diploma -

Foxborough High School
Foxborough, MA
06.2017

Skills

  • Effective prioritization skills
  • Verbal and written communication
  • Inventory management
  • Client relationship management
  • Time management
  • Sales monitoring
  • Recruiting and interviewing

Timeline

Task Associate

Ulta
05.2025 - Current

Assistant Store Manager

Cumberland Farms
04.2024 - 04.2025

Assistant Manager

Sally's Beauty Supply
11.2021 - 04.2024

Production Associate

Savers Thrift Store
07.2020 - 08.2021

High school diploma -

Foxborough High School

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Kaylee Claudio