KAYLEIGH BUNDY
Swansea
Summary
Dedicated and dependable professional with a proven track record of effectively prioritizing tasks and seeing them through to completion. Known for patient and effective communication skills, excels in organizing and proactively managing projects, always ensuring punctuality and a team-oriented mindset. Background in customer service hones ability to minimize hassles and address client concerns by proactively coordinating schedules. Proficient in event planning and administration, enhancing skill set.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Rhode Island Thunder Softball
04.2015 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Customer Service Representative
Range Rover Norwood
05.2012 - 02.2013
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Demonstrated excellent communication skills in resolving product and consumer complaints
- Assisted customers with making payments or establishing payment plans to bring accounts current
- Developed strong customer relationships to encourage repeat business
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
Assistant Coach
University of Hartford
07.2009 - 07.2010
- Assisted coach in organizing practices at home and away
- Created and utilized training drills to improve team cohesiveness and performance
- Notified head coach of problems with discipline, performance and other decision-making areas
- Developed training and exercise programs to meet individual requirements and team play strategies
- Assessed player abilities and assigned positions according to individual strengths
- Developed strategies for each match based on knowledge of opposing team and individual player strengths
- Kept players in good academic standing by providing support and guidance
- Planned and organized transportation to and from team events and games
- Developed collaborative relationships to recruit new athletes to program
- Visited other locations to observe potential recruits and determine selections to fill out team roster
Education
Bachelor of Arts - Sociology
Hofstra University
Hempstead, NY05.2009
Skills
- Data Entry
- Time Management
- Multi-Line Phone Systems
- Verbal and Written Communication
- Office Administration
- Reception Assistance
- Administrative Duties
- Mail Management
- File and Record Keeping
- Computer skills
- Scheduling
- Database entry
- Records management
- Documentation and reporting
Timeline
Administrative Assistant
Rhode Island Thunder Softball
04.2015 - Current
Customer Service Representative
Range Rover Norwood
05.2012 - 02.2013
Assistant Coach
University of Hartford
07.2009 - 07.2010
Bachelor of Arts - Sociology
Hofstra University
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