Kayleigh Flaherty-Washington
Nantucket
Summary
Motivated and reliable team member with a strong background in customer service, administrative support, and retail operations. Proven ability to manage responsibilities efficiently in fast-paced environments, with experience in training staff, handling transactions, and maintaining organized systems. Known for strong communication, time management, and problem-solving skills, with a professional, adaptable approach to new challenges.
Overview
4
4
years of professional experience
Work History
Retail Associate
BeautyCounter
Nantucket
05.2024 - Current
- Open and close the store, manage sales transactions, and assist customers with product selection.
- Developed customer service and communication skills.
- Trained and supported new team members on store procedures, point-of-sale systems, and product knowledge.
Office Assistant
Erica Lynne Bookkeeping
Nantucket
05.2024 - 05.2025
- Organized and uploaded documents into digital systems.
- Processed accounts payable and receivable using QuickBooks Online.
- Gained hands-on experience with QuickBooks for financial tracking and reporting.
- Maintained an organized filing system for physical and digital documents, improving information retrieval efficiency.
Server
Island Kitchens & Baths
Nantucket
05.2021 - 05.2023
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
Education
Bachelor of Arts - Political Science
Quinnipiac University
Hamden, CT05-2027
High School Diploma -
Nantucket High School
Nantucket, MA06-2023
Skills
- Strong written and verbal communication skills
- Experienced in customer service and conflict resolution
- Proficient in Microsoft Excel, SharePoint, and Teams
- Familiar with QuickBooks and basic bookkeeping
- Skilled in team collaboration and staff training
- Excellent time management and organizational abilities
Timeline
Retail Associate
BeautyCounter
05.2024 - Current
Office Assistant
Erica Lynne Bookkeeping
05.2024 - 05.2025
Server
Island Kitchens & Baths
05.2021 - 05.2023
Bachelor of Arts - Political Science
Quinnipiac University
High School Diploma -
Nantucket High School
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