Keimy Diaz
Lawrence
Summary
Dynamic professional with a strong work ethic and integrity, experienced at CashZone Inc. and Bridges by EPOCH at Andover. Proven ability in customer service excellence and compassionate care, enhancing client satisfaction and fostering trust. Skilled in POS systems and medication management, consistently delivering exceptional support and collaboration in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Cashier
CashZone Inc
08.2021 - 09.2022
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Assisted in training new cashiers on operational procedures and policies.
- Collaborated with team members to enhance store organization and presentation.
- Greeted customers entering store and responded promptly to customer needs.
Home Health Aide
Bridges by EPOCH at Andover
02.2018 - 06.2020
- Provided compassionate personal care and assistance to clients with daily living activities.
- Assisted clients with medication management, ensuring adherence to prescribed schedules.
- Maintained accurate records of client health status and reported changes to healthcare professionals.
- Implemented safety protocols to ensure a secure environment for clients during care sessions.
- Collaborated with family members to address concerns and improve client wellbeing effectively.
- Adapted care plans based on individual client needs and preferences, enhancing personalized support.
- Engaged clients in meaningful activities to promote mental stimulation and emotional health.
- Developed strong relationships with clients, fostering trust and improving overall satisfaction with services provided.
Education
High School Diploma - High School Mention Accounting And Finance
Divina Providencia
Dominican Republic 07.2015
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier
CashZone Inc
08.2021 - 09.2022
Home Health Aide
Bridges by EPOCH at Andover
02.2018 - 06.2020
High School Diploma - High School Mention Accounting And Finance
Divina Providencia